the new in box version has been fine.appears to use a standard type battery that can be replaced at a good value and can be done by the home user with a little bit of skill.overall, i bought this unit to provide sound battery backup, and it has never failed, and the battery life is decent

Appears to work as advertised and is definitely a good value when you consider the price.

This has been a great value and will buy CyberPower products again for my UPS and other power needs.

My research indicated that this was a solid value for the combination of power, features, and warranty (3 yrs.)

This vertical / horizontal UPS is realy well designed and excellent value , plus it is user friendly by using standard replacement batteries, no specialized batteries required

The unit works as expected - this is my third unit from CyberPower (after I swore off APC after one of their units screwed up the BIOS on an old computer).

Like that it has the surge protection for both coaxial and phone type jack too.

I want to warn current owners to immediately stop using Cyberpower units for surge "protection" and if you're thinking about buying this STAY AWAY

I was in the market for a battery backup with surge protection that was a vertical design and has the ability to be wall-mounted

The incoming Comcast coaxial cable for internet service plugs into the UPS for surge protection, before connecting to my new cable modem/router.

needed a lower height ups , than I've used in the past, for the STB & Blu-ray player & TV, with surge protection for the 5.1 amp & sub-woofer

Unfortunately, this is not prominently mentioned anywhere on Amazon or CyberPower's site, although Cyberpower tech support first asked me to run several (reasonable, but unrelated to the problem) tests, before identifying a known issue as the problem -- a week later -- that I had bought the wrong machine because of a lack of information.

Not to mention their tech support was giggling and laughing the whole time I was on the phone with them, I finally had to talk to another rep because the first one was busy playing.

Not only is the tech support a bunch of clowns -took 3 days to tell me that this unit is only good as a paper

My UPS died and apparently took my computer out as well

This product can protect my computer keep running and avoid breaking down any hardware.

All-in-one-computer (i.e. a fairly weak computer with a screen) is estimated to use 50 watts an hour and will run 45 minutes

Easy to set up, and have had several surges, and was able to save important work before I shut down the computer ( A real life saver for me)

I have had one protecting my computer for a few years now.

I love this UPS, I will probably end up buying another one here in the near future

My UPS died and apparently took my computer out as well

The complete UPS weighs almost 15 pounds so even ground shipping is more than $20.

This is a decent midrange UPS, but after a couple of years of owning

Found the voltage regulator function not found on most inexpensive UPS units very useful

Does all it is advertised to do and at a very good price compared to their competitors.

Anyway, this device is a nice size and price to protect one important computer.

I was concerned that such a reasonable price I would be getting crap

I was concerned that such a reasonable price I would be getting crap

Not worth the price.

Appears to work as advertised and is definitely a good value when you consider the price.

The fairly compact unit came fully charged, was very easy to setup, and, so far, seems to work exactly as advertised (although, I haven't had a power interruption to test its true mettle yet).I recommend not installing the PowerPanel software from the included disk, but rather going to CP's website and downloading the latest version (free) from there

Blatant corporate advertising dishonesty has been addressed, now a solid entry level unit

The UPS works as advertised, in spite of apparently being used as a drop-kick toy by the shipper

However, it's one of the few reasonably priced units out there that will protect your expensive 4K TV from a voltage spike coming in over the coaxial line of the cable company in addition to the standard power surges.

Although you can't really discern whether a UPS is functioning till you have a surge or strike, the Cyberpower seems to be working just fine.

Keep up the great work and I will use Amazon again, when I need this type of product and others.

Easy to set up, and have had several surges, and was able to save important work before I shut down the computer ( A real life saver for me)

Software works well and will tell you when you had a outage or a shortage / brownout (it kicks in to keep voltage constant)

One issue was the software that communicates to the UPS after reboot comes up and says can't communicate with the UPS.

Software seems a little unstable when installing, but simple to use and seems to work

Also, the software regularly incurs a "runtime" error that disables the backup monitor

Well, the light comes on and the computer runs, but the software is buggy.

The best thing about this brand is that they provide phone support, and that support is provided by Americans in America.

I've been gaming several times now during a brownout/surge where this UPS hasn't done a damn thing, making it almost completely pointless, as this was why I bought it

Then before I ordered a replacement battery, the whole thing was dead

The only negative thing about this would be the raised "hump" running down the center of the outlets

One good benefit is that this unit does not have an audible alarm when power is lost, which in my case is a good thing since my last one would chime away when power was lost which freaked out my dogs- if they add this feature in the future I would request that the alarm could be turned off if not desired.

Now the unit is now dead to the point that it will not power up, but that is expected given the age of the battery.

This is a good unit, far as I can figure it's serving it's purpose

Given the amount of money it cost to replace my more expensive units batteries, it just made sense to buy a new unit and it was cheaper.

It replaced a like unit by the same manufacturer that has worked flawlessly since 2000.

for the money, this unit is hard to beat in comparison to others

it will properly shut your PC down if needed to just fine in a power failure, but the readout and data values are generally fail

It kept my desktop running without a hitch through two short power failures

We're in an area plagued by power failures but now the battery kicks in instantaneously and my computer doesn't miss a beat

Works as it should.

, I measured the max draw for the connected computer (configured as described above), monitor, and 1 external hard drive to be 352 watts at power-up/boot-up

I have a large system dell 24in lcd, dsl router, wireless router, dual core tower, external hard drive

It doesn't consume many watts but those hard drives are pretty expensive to replace, to say nothing of the costs of digging files out of backups when data is lost

It doesn't consume many watts but those hard drives are pretty expensive to replace, to say nothing of the costs of digging files out of backups when data is lost

Only the Dell XPS 710, the Dell 24" monitor, and 1 external 500GB HP hard drive are connected to the CP UPS

This spring will be the real test as I get a lot of power flickers during thunderstorms

My wife's college projects are not lost when the power flickers

Ever since we've had these UPS, we've never had to concern ourselves with when and if the power flickers or goes out again.

I work from home, so power flickers can cause me major grief, especially when most only last for a few seconds or minutes and seem to come in spurts during a storm.

This can do it for about 5 mins, so it will work if the power flickers

I wish I'd have bought one years ago before my harddrive eventually crashed due to these power interruptions

It does buzz when there's a power sag (brownout) or power interruption (blackout)

I'm in a rural area where power interruptions are common.

I guess it will do, as power interruptions are not that frequent so far.

The fairly compact unit came fully charged, was very easy to setup, and, so far, seems to work exactly as advertised (although, I haven't had a power interruption to test its true mettle yet).I recommend not installing the PowerPanel software from the included disk, but rather going to CP's website and downloading the latest version (free) from there