Even after I provided all details (model number, serial number, etc) they refused to answer the basic question of how to remove the battery unless I gave them my address, my email address, my cell phone number, my social security number, and the names and addresses of all of my children, grandchildren, and business associates (and that is only a slight exaggeration).

If you search for the model number, E5-576-392H, online you will find videos on how to upgrade the drives and memory.

Model number on computer does not match model number in description

A previous reviewer even supplied a model number and since then an Amazon seller was supplying them pretty cheap.

On the Boot page, Windows Boot Manager was showing the model number for the HDD1.The boot time into Windows was much faster.

On the Boot page, Windows Boot Manager was showing the model number for the HDD1.The boot time into Windows was much faster.

DESIGNWith a bevy of ports including VGA and a DVD drive, plus its heavy weight, the E 15 screams "work computer!"

The E drive also not there, lack of partition but overall this laptop can consider very fast