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I wish I had read the reviews that if you hook it to a sub, stereo(2),or multi room group the remote will work the first time for adjusting volume (music) then it stops
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I dislike leaving bad reviews, as it leaves a poor taste in my mouth, but I bought this remote in 2016, it lasted two weeks, and then never worked again
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If something Has gone wrong, give them a chance to make it right, before you give them a bad review.
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I read the bad reviews and bought it anyway
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After reading so many negative reviews I thought I would add my two cents.
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I think the negative reviews I have read in the past were because people did not understand how it works
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If you check all the negative reviews I have had all of the same problems
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I saw all the reviews good and bad but in my case I paired the remote and it worked and stopped working shortly thereafter
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Works great I like it