They include a cheap plastic shim in the box as a red neck fix the problem with the chair.

and I just had random parts pop off, like the plastic on the bottom etc.1>Instructions were clear2>Comes with extra parts3>I could actually torque down on the screws with the driver and they did not spin in the wood (HUGE

However it is now just 7 months later and the seat is so flat and worn out that I am sitting on the hard metal and plastic that is under the padding

Since I my last office chair also suffered from metal fatigue on one of the arms, I don't necessarily view the plastic as a bad thing so far.

This also left the screw holes on the back of the chair slightly misaligned, and when I forced the screws into the mounts on the arm rests, the cheap plastic of the arm rests stripped away like nothing to the force of the heads of the screws

I managed to get all the screws in the holes although some went in at angles and gouged the cheap plastic furniture.

The so-called 'lumbar support' is actually just a lump of hard plastic the size of a golf ball in the center of your spine

I bought the upgraded inline skate style heavy duty wheels as I’ve had issues with the cheap plastic wheels that come with most desk chairs

This chair is everything you might expect at its price point: plastic and bonded leather-like

This also left the screw holes on the back of the chair slightly misaligned, and when I forced the screws into the mounts on the arm rests, the cheap plastic of the arm rests stripped away like nothing to the force of the heads of the screws

Came with a broken plastic cover piece broken in two places for the underside, and the parts were very loose

as good as it gets for the money

The chair is able to move in height, as well as, in the length for the seat can be made wider

This chair does have a tilting feature, as my previous chairs had, but this chair will not tilt back sufficiently enough as to allow me to lift my feet off the floor and stay tilted back.

The height adjustment piston began failing an d not holding position adjustment by Aug 10

I honest can’t see the leather lasting very long depending on the use of the chair