had a little trouble hooking up 2 devices,made a call to tech support and Austin got everything working perfect.great camera customer support is there if you need it.thks again Austin.

The cameras are bullet proof but the wireless connections involving routers and browsers can stress a novice, and their free tech support has always unraveled my errors.

I call tech support and they say its only compatible with Amcrest devices.

Austin in tech support helped with e-mail notifications.

I Love my tech support lady

Carlos B with the Houston Based Escalation Tech Support Team has been excellent in helping me get my cameras set up properly.

Also the number of times I was cut off, not responded to, or given useless irrelevant information by their tech support made me return every single Amcrest device I just bought.

I called tech support and had a wonderful experience working with Wendy

Good Product, good tech support from agent Lucas Wells. Was able to get fast and reliable support.

Good Product, good tech support from agent Lucas Wells. Was able to get fast and reliable support.

However, in contacting their tech support, Julia was very helpful.

Evan in tech support was very thorough helping me solve my camera issues

Dominic Parker was extremely helpull at Tech support.

We need tech support for these types of products nice to have USA product with someone you can talk to

The first reason is their tech support.

I had trouble with my password and the tech support person named Linda waked me through each step to gain access again.

Curt E. in tech support was outstanding, patient and helped me out til all was resolved

Had to call tech support just to have them tell me software auto mode does not work, only manual!WORTHLESS

Unfortunately, I forgot my password and needed to call tech support for instructions on how to reconfigure the camera.

The cameras are bullet proof but the wireless connections involving routers and browsers can stress a novice, and their free tech support has always unraveled my errors.

I am very happy with the cameras functions and the tech support.

Emailing Dean in tech support was easy, and it made all the difference.

A recent small problem had me contacting tech support, and I just needed to update a password!

, I got a Tech Support on the other end who really knows stuff

The tech support is nonexistence and the softwares are messy and confusing.

So I ended up calling tech support 3 times and the end results is that an owner of one of these cameras must own a computer for tech support to look at the camera.

, I got a Tech Support on the other end who really knows stuff

I have several of these cameras and they are typically pretty straightforward and easy to use, but occasionally I need Tech Support and my most recent Tech Support rep

Had a little issue setting up the new ones but tech support person Owen Lucas got me through

I finally gave up and sent it back after not getting much help from the tech support and reading reviews of similar experiences.

I called in for tech support

I had a question about image orientation, and tech support Melissa was on it like a pit bull.

So bottom line is that I have 3 expensive cameras that don’t work like they should and a tech support who could care less.

The tech support person in India call center kept me on the phone for 45 min doing the same monkey moves on my

Tech support is also outstanding, there is actually someone to talk to if you have a problem

it is impossible to understand the tech support because of their accent

they have a good tech support

I even offered to give tech support the IP address to the cameras and they refused to access via the addresses.

n’t work

n’t work