• Reviews around customer support (4.49 of 5)

    Amcrest ProHD Shield Wireless IP Security Camera, 960P 1.3 Megapixel (1280x960P), Two-Way Audio, Super Wide 140° Viewing Angle, MicroSD & Cloud Recording, Digital Zoom, Night Vision, IPM-HX1B (Black)

    • Arthur provided great customer support
    • Not happy with the product or the lack of customer support
    • Customer Support over email was very slow back &
    • I had a problem with SMTP setup but called Wendy at the customer support line and she was awesome
    • new firmware update, called customer support and amanda was very helpful and got everything done for me, thank you
    • Lorri at customer support was awesome at helping me fix it after a power outage knocked it out.
    • I wish all customer support in this world was this good
    • Customer Support over email was very slow back &
    • Well made products, many, many how to youtube videos on all there cameras and software, customer support easy to reach and helpful.
    • We'll see how the customer support is
    • Customer Support rep Christine Banks was very helpful in answering my questions.