• Reviews around service (4.84 of 5)

    Anker AK-UBA 2.4G Wireless Vertical Ergonomic Optical Mouse, 800/1200 /1600 DPI, 5 Buttons for Laptop, Desktop, PC, Macbook - Black

    • Thanks Anker for the GREAT customer service!
    • Excellent customer service!Thank you
    • Thanks to Anker for their awesome customer service.
    • Very good customer service when I had questions about the sleep mode.
    • Excellent customer service!
    • I'm not sure if it will have the same malfunction issue--time will tell--but in any case I wanted to applaud AnkerDirect for their excellent customer service.
    • In this age and generation, there are not many companies who take the initiative to contact customers and provide the best service possible.
    • Great product, great service!
    • Excellent delivery services
    • Great customer service.
    • They replied with "Want a new one?Can't ask for better service
    • The service was great and now have not encountered any further connectivity issues with the replacement mouse
    • This is top notch customer service
    • They have great service and a wonderful product
    • I'm bumping them up to 4 stars for the amazing customer service, and that the product works great if you can mitigate the interference with a hardwired internet connection or connecting the dongle to a esb hub or extender that can be
    • I was completely impressed with their superb customer service.
    • I enjoy all of them and Anker always provides excellent customer service the 2 times I had issues and resolved them with 0 hassle
    • I put the review up to 5 stars because of the excellent customer service.------I loved this mouse, but
    • Great product, excellent customer service
    • Arrived next day, via my preferred carrier, USPS, so great seller service.
    • Cannot ask for better service...wonderful to find a company that stands behind its product!
    • I really appreciate the great customer service as well
    • Service is great
    • Thank you csr Mary and Anker for great service and product.
    • Thank you, Anker, for an awesome customer service (esp Yvonne) and for an affordable yet good Product!
    • I am now very impressed with Anker for outstanding customer service
    • Anyways great product and great customer service to help me get back up and running again
    • I very much enjoy using the replacement mouse, and I appreciate Anker's customer service, very good of them to make that gesture.
    • Excellent customer service!
    • Great product and service.
    • And one more reason I recommend this item is that they have the Best Customer Service ever
    • They have great costumer service
    • Very kind and helpful customer service!!
    • I give five stars because they have great customer service and their new product works really well.
    • Excellent customer service, which is just as valuable as having an excellent product.
    • they were prompt and extremely helpful - fantastic customer service
    • Fantastic customer service and so far, the mouse is great
    • I have changed my review and laud Anker for its superior customer service.
    • Awesome company, Awesome customer service.
    • Stellar customer service from vendor as the battery latch door was not staying shut.
    • Anker has excellent customer service and immediately addressed this minor issue
    • Also, Anker has great customer service and is very willing to fix any issues you have with their products.
    • Awesome customer service!
    • I own a couple other products from Anker and will definitely continue to buy Anker products, thanks to their quality and great customer service.
    • And I received the best customer service when I lost my USB receiver
    • Anker has great product warranties and amazing customer service.
    • THE MOUSE WORKS GREAT, EXELENT CUSTOMER SERVICE
    • Great service!
    • I've contacted thier customer support team in the past and I don't know of any other companies that have better customer service than Anker.
    • amazing customer service!!!!!
    • Good customer service!
    • Anker had excellent customer service and sent me another mouse
    • That means I wouldn't normally give this thing 5 stars, but I reached out to Anker and they have AMAZING customer service
    • Great customer service and very quick to assist me.
    • Great customer service
    • AMAZING customer service.
    • Excellent customer service from Anker as always!
    • They have excellent customer service and responding time.
    • Revising my review after Anker's excellent customer service replaced my first, defective unit free of charge
    • Not only is this a great ergonomic product, ANKER provided the most OUTSTANDING customer service when I lost the receiver.
    • The fact they did that is great customer service in my book, and they want me to follow up with them in case there are any future product failures
    • This company has the best customer service ever
    • Tacking on an extra couple of stars for great customer service, but the original product was still below my expectations.
    • That's what I call excellent customer service
    • Good customer service
    • Thanks for the great service!------------------------------------------------I have been using this mouse since October
    • They had great customer service,
    • Great product and great service.
    • Great customer service
    • The new mouse is much better and I thank Anker for its excellent customer service
    • Anker has excellent customer service and they make quality products
    • Cool Design, good quality, good price and great Customer Service!
    • As long as this one holds up, I'll give them 5 stars for such great customer service
    • I guess I expected Anker to have a pretty solid product and just needed to focus on the ergonomic design and aspect of it since it so different, but I've been sadly disappointed.***bumped a 🌟 because of their great customer service!
    • I purchased this & I no longer have pain.
    • Disappointing as I really like the ergonomics of it.
    • Now that I've had a chance to use the mouse, my thoughts are that a) the plug and play USB dongle is very smooth, and I haven't noticed any input lag, b) the material is a bit slippery, which causes me to grip the mouse slightly tighter than I would normally and exert more effort to depress the mouse buttons/reach the scroll wheel than I would like c) it tracks very well on every surface I've applied it to d) the slipperiness and effort involved in making clicks means that it can be hard to do precision work, as (I at least) need to have a small adjustment in the position to make a click