ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Re... - 2024 report by Whydis

ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White

Size:Max Download Speed: 686 Mbps  |  Style:16x4 Cable Modem Building upon the success of the SB6121 and SB6141, Arris / Motorola's SURFboard ...

Reviews by Features

Setup

(49 reviews)
Price

(41 reviews)
Tech support

(23 reviews)
Work

(47 reviews)
Expect

(19 reviews)
Cable

(38 reviews)
Advertise

(36 reviews)
Thing

(36 reviews)
Light

(57 reviews)
Unit

(39 reviews)
Internet

(67 reviews)
Customer service

(13 reviews)
Heat issue

(19 reviews)
Chemical

(15 reviews)
Connection issue

(15 reviews)
Plastic

(21 reviews)
Smell

(24 reviews)
Lot

(6 reviews)
Month

(12 reviews)
Burn

(9 reviews)

Save on Pinterest

Recommended :

Reviews around setup (4.70 of 5)

  • Easy setup on Comcast which does auto-modem provisioning
  • works great and easy setup, cheap enough to justify less than a years worth of modem lease charges from ISP
  • The setup is so easy a child could do it, aesthetically pleasing (not very big and well designed) and it works flawlessly
  • Likes:-aesthetic-easy setup, literally plugged in and started working-blazing fast; works well with everything short of
  • works great and easy setup, cheap enough to justify less than a years worth of modem lease charges from ISP
  • Read remaining 49 reviews for setup

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around price (4.64 of 5)

  • excellent modem - works great - sucker that the older version of the one I
  • Works great and at a reasonable price , will save me alot of money over time
  • excellent modem - works great - sucker that the older version of the one I
  • always buy router on amazon - cheapest prices for router
  • Modem works Great, Great price will pay for itself in 5 months!
  • Read remaining 41 reviews for price

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around tech support (4.48 of 5)

  • I see all lights on and their tech support tells me the modem is disconnected
  • I just had to call optimum tech support who helped set it up.
  • I have Suddenlink and their modem was really bad but their tech support was really good.
  • n’t had any issues with this modem/router
  • I called tech support for Arris and was on hold for 75 minutes.
  • Read remaining 23 reviews for tech support

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around work (4.37 of 5)

  • Got sick of leasing modem and this works better than the one time warner gave me
  • The Internet is working great now with no problems at all.
  • works great and easy setup, cheap enough to justify less than a years worth of modem lease charges from ISP
  • This modem and router works very well and is easy to set up.
  • excellent modem - works great - sucker that the older version of the one I
  • Read remaining 47 reviews for work

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around expect (4.08 of 5)

  • The more disappointing issue I ran across and support could not give me a solid response was that the device manual IP association based on MAC addresses did not work as expected
  • it does not work as expected.
  • There's not much to say about a modem - they work as expected or not
  • n’t had any issues with this modem/router
  • Works as expected, though I agree that the LEDs are really bright
  • Read remaining 19 reviews for expect

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around cable (3.95 of 5)

  • Not a factor since Spectrum now provides a cable modem free of charge.
  • Replaces an SB6141 which was not actually defective (cable system had external issues) but I do find I am getting about 10 mbps better downstream speed than before (180mbps vs 170 mbps)
  • I've had it for less than a month, but I can say that it was easy to install, my ISP could 'see' it and register it w/o any hiccups, and it works just as well as the cable company's modem that it replaced.
  • It smells as if there is burning plastic that is emitting a chemical
  • At first I bought the NETGEAR CM400 (8x4) Cable Modem which did not work
  • Read remaining 38 reviews for cable

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around advertise (3.90 of 5)

  • Works as advertised and improved speeds over the rental from the broadband company
  • Unfortunate customer service for a product that does not work as advertised.
  • It downloads up to 90 Mbps while using a Comcast 75 Mbps with Boost advertised speed.
  • Regardless the cable company is to blame as they chose it
  • excellent modem - works great - sucker that the older version of the one I
  • Read remaining 36 reviews for advertise

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around thing (3.72 of 5)

  • excellent modem - works great - sucker that the older version of the one I
  • Can't say enough good things about Arris customer support.
  • excellent modem - works great - sucker that the older version of the one I
  • Had some difficulty installing this thing since there was no instructions with the modem (knocked a star off for that).
  • Good thing we tested the power supply before assuming it was the modem and throwing it out to buy another
  • Read remaining 36 reviews for thing

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around light (3.68 of 5)

  • The lights on the front of the modem are really bright, though
  • I disabled the lights but there is still a bright yellow LED.
  • I only gave four stars because the LED lights on the front are very bright at night
  • Arris AC1750 is useless only half my devices see the 5G wifi and the weaker signal sucks even after I messed with the frequencies.
  • The modem does run a bit hot and the lights on the front, as others have said, are very bright.
  • Read remaining 57 reviews for light

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around unit (3.48 of 5)

  • This is compatible and would have been perfect unit for me.
  • If and when they determined unit was defective and would be replaced under warranty, they would send a replacement in 5 to 10 working days.
  • Installation was easy and the unit appears to work as intended
  • Good unit, did require that I contact the cable company and give them the units info before it would work
  • The problem wasn't the unit, it was due to a splitter being used in my whole home wiring control panel.
  • Read remaining 39 reviews for unit

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around internet (3.43 of 5)

  • I decided to buy and upgrade with ARRIS SB6183 recommended by my personal research using the slow internet.
  • The Internet is working great now with no problems at all.
  • I have a fast internet service and I upgraded to this Arris from a Motorola 2.0
  • I use my internet for work and can't afford to have any downtime.
  • Before if someone was watching Netflix, the internet would slow to a crawl for everyone else
  • Read remaining 67 reviews for internet

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around customer service (2.41 of 5)

  • One of the best customer service experiences I've had thus far.
  • P.S. Reminiscing to not too long ago, when 30 mb/s was considered "fast", and now I'm cruising at 30 MB/s...
  • Does run a little warm like my router so moved the modem over by the router where it can share the air from a wall powered USB 5 v, 2 amp fan.
  • My advice is do NOT purchase the Arris SB6183 - their customer "service" is pathetic and blame the Internet provider (in my case TWC)
  • Had some difficulty with reading Mac number, letter O vs number 0 called customer service,answered phone in less then 3 rings, service rep was great, modem up and running several minutes later
  • Read remaining 13 reviews for customer service

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around heat issue (2.31 of 5)

  • P.S. Reminiscing to not too long ago, when 30 mb/s was considered "fast", and now I'm cruising at 30 MB/s...
  • but that's a matter of taste.-Have it paired to a nighthawk AC 'router' that is 20 feet away via CAT7 cable.-Sort of unrelated, but cable company (TWC, now Spectrum) uses arris cableboxes that are underprovisioned for the workload they perform and have heat issues that impact their performance after hours of use
  • it doesn't bother me as I have a small book in front of it which blocks the light at night (studio apartment).
  • P.S. Reminiscing to not too long ago, when 30 mb/s was considered "fast", and now I'm cruising at 30 MB/s...
  • It does seem warm to the touch, as others have mentioned, but no heat issues so far.
  • Read remaining 19 reviews for heat issue

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around chemical (2.26 of 5)

  • excellent modem - works great - sucker that the older version of the one I
  • The product worked great for a few month and then began to let off a terrible chemical stink.
  • and if I get close to it, it smells like burning chemical
  • The plastic either inside or out is smoldering like a bad chemical raection
  • excellent modem - works great - sucker that the older version of the one I
  • Read remaining 15 reviews for chemical

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around connection issue (2.18 of 5)

  • This was a decent modem, however I kept having occasional connection issues
  • excellent modem - works great - sucker that the older version of the one I
  • excellent modem - works great - sucker that the older version of the one I
  • Works great and havent had any connection issues with this modem, if only my ISP was as good as this modem
  • excellent modem - works great - sucker that the older version of the one I
  • Read remaining 15 reviews for connection issue

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around plastic (2.00 of 5)

  • Unfortunately, after 3 months, I realized an unpleasant burning plastic smell that I'd been noticing for weeks was coming from this modem
  • P.S. Reminiscing to not too long ago, when 30 mb/s was considered "fast", and now I'm cruising at 30 MB/s...
  • excellent modem - works great - sucker that the older version of the one I
  • excellent modem - works great - sucker that the older version of the one I
  • It smells as if there is burning plastic that is emitting a chemical
  • Read remaining 21 reviews for plastic

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around smell (1.44 of 5)

  • It started to give off a bad plastic burning smell, and was very hot to touch
  • However, just this month I couldn't figure out what the terrible burning smell was in my house
  • Unfortunately, after 3 months, I realized an unpleasant burning plastic smell that I'd been noticing for weeks was coming from this modem
  • Both began emitting a strange smell after about two weeks of use
  • After three months, it is emitting a strong body odor smell.
  • Read remaining 24 reviews for smell

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around lot (1.44 of 5)

  • I used to have 2 in 1, but it caused a lot of cut offs and slow in speed
  • Also this purchase was about 20$ less than leasing the modem, so I'll be saving a lot over time if it works past 1 year.
  • After scouring the web for some ideas, I found that this SB6183 has disappointed a lot of people
  • I actually do a lot of gaming, and not only do they no longer lag, but somehow they even look and play differently
  • Read remaining 6 reviews for lot

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around month (1.43 of 5)

  • My internet speed feels like it has trippled in speed and after three months no issues
  • Pros:-Beats paying the cable co $10/month for theirs.-Works, will get you full speeds with most top tier internet plans from most cable companies.-Indicator lights function, during outages it is pretty responsive.-Has a status page you can access locally (always nice for those who know their way around cable systems and admins).Cons:-Expensive for what it is
  • Worked the first 3 months but on the 4th month it immediately started losing connection every day
  • Payback is only about 8 months, so even on a two year replacement cycle, it pays for itself quite handily
  • 4-5 months after purchase it started giving off a real strong body odor-like smell
  • Read remaining 12 reviews for month

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


Reviews around burn (1.29 of 5)

  • On the forth day there was a slight electronic burning smell omitting from my basement where the modem was located
  • However, just this month I couldn't figure out what the terrible burning smell was in my house
  • Fast forward 8 hours later and going down into the basement to get something and upon opening the door a VERY strong burning smell was now present
  • Unfortunately, after 3 months, I realized an unpleasant burning plastic smell that I'd been noticing for weeks was coming from this modem
  • It started to give off a bad plastic burning smell, and was very hot to touch
  • Read remaining 9 reviews for burn

You are reading snippets from reviews of ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White


More about ARRIS SURFboard SB6183 Modem 16x4 Docsis 3.0 Cable Modem- Retail Packaging- White

  • Size:Max Download Speed: 686 Mbps  |  Style:16x4 Cable Modem Building upon the success of the SB6121 and SB6141, Arris / Motorola's SURFboard SB6183 enhances your personal media experience, at lightning-fast broadband speed
  • It harnesses the power of DOCSIS 3.0 technology to bond up to sixteen downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 686 Mbps download and 131 Mbps upload depending on your Cable Internet provider service
  • That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before
  • 2 year warranty.