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I've contacted Grace Digital (they're located in Poway, CA, USA and not in Europe) and they listened to my input and want feedback to improve their product
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Overall, I do enjoy this product and would recommend.
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I like Amazon products, but I'm not sure that I want Jeff listening in my bedroom
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A set without the direct entry feature leaves you at the mercy of the manufacturer, who could decide after a year or two that they no longer needed to support their product by keeping the server online, and then your radio is bricked!Highly recommended!
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Really great product with wonderful quality and value