Though the replacement pair were still not good quality for the price, I can commend them on their great customer support

Jerwin and Lucy Lu, who processed my replacement, provided incredible customer support

Great customer service they are sending out new replacement because of the Bluetooth issue after a couple troubleshooting procedures

Top notch customer service.

Sadly they were very comfortable and light and they actually have very excellent customer service and warranty

I experienced amazing customer service and they gladly replaced my headphones

However, I like to share their great customer service.

Very happy with the product and excellent customer service.

An issue arose with the product but Customer service was quick to respond and solve the issue, Excellent customer service, Thank you!{Correction, They do have the fast forward/rewind function, is just hard to find, long press - + , But still not impressed, but for the price they are

I decided to add a star to my original 2 star review to account for the great customer service

Their highly efficient customer service is impressive and makes me decide to get related products from them in the near future.

But based on the company's fantastic customer support, I would recommend any Avantree product at this point

Excellent customer service

Also, great customer service

I was very pleased with the excellent customer service

But Avantree has a great customer service which fixed the problem in few days and sent out a new product.- Audio Quality is amazing for a bluetooth

I'm happy with this headset as well as their customer services and strongly recommend it to everyone looking for the good headset within your budget.

: Avantree’s great customer service made me change my rating to 4 stars

While I originally gave this a rating of one star, the company has amazing customer service

(yes Avantree does have great customer service) and after a few e-mails back and

Awesome headphone and great customer service

Since I already returned the product it was no longer required but really good customer support.

Another thing to notice is very good customer service

Great Quality Headphone for a reasonable price and super customer service.

The customer service Representatives kept in contact with me throughout the whole process and made sure the new headphones arrived and were working, best customer service I have experienced!!

This is really a rare kind of excellent customer service

BUT GOOD CUSTOMER SERVICE MAKE

I contacted customer support, asked me to conduct a few troubleshooting steps, and when those steps failed, immediately issued me a replacement.4 out of 5 stars for the product, but excellent customer support bumps my review to 5 out of 5.

I recommend these headphones not only because of their good quality, but also because of the fantastic customer service.

It was by far the easiest RMA process I'd ever experienced, it's refreshing to find a company that still understands what good customer service actually means.

Great Customer Service

Great Customer service

decent sound quality- option of corded connection or BluetoothCons- my wife complained that she could hear what I was listening to at normal listening volumes- lasted about 5 weeks, then they started cutting out badly, corded connection especially bad, but both connections started going bad- contacted customer service, got an automated response

Fantastic customer service if you ask me

+2 stars for great customer support.

Great customer service!

Not only is a knowledgeable and erudite Customer Service person immediately available, but I received after-purchase follow-up emails to ensure I was satisfied.

i hope the headphones are as good as their customer service!

Even with the drawback of having to purchase additional equipment for full functionality I will give these headphones a 5 star rating due to the absolutely outstanding customer service available from Aventree

Thank you to Lily and the customer support team for handling the issue so fast and professionally!

Moved product to 5 Star due to Exceptional Customer Service.

Excellent customer service

Great customer service!

Great customer service

Just buy it and feel safe as its amazing customer service and Avantree take care of its customers really well

EXCEPTIONAL customer service from Sunshine and Lucy at Avantree

I'm telling you man, awesome customer service..

Also when we first got them I had to call your wonderful customer service as my TV doesn't have

Overall, these headphones have great sound quality, battery life, comfort, and amazing customer support team members

I commend them for their product and their excellent customer service

Great heahphones, nice and good quality sound, and fantastic customer service

And you folks had to go make a whole "thing" of it because you just had to try to sell an unhappy customer again, and make a few more bucks off of someones problem with your product

In all a great buying experience, good quality sound, great customer service, and quick responses i would defenitly recommend

Excellent customer service.

I have dealt with some bad customer service that left a toll on me to never go through that again but this time was fast, easy and relieving

Very happy customer.

Gotta love a company that takes care of it's customers and honors its warranty even though technically wear and tea doesn't fall under that category.

Once reported to Avantree I experienced amazing customer service (Randy's mom) and had my replace me headphones sent to my home via prime delivery

Excellent customer support - first order had an issue with pairing, they promptly sent a new headphone set immediately

That said, here are the pros:Great customer service

Great price and fantastic customer service.

Great customer service!

After discussing with Avantree Customer Support and Amazon Customer Support.

Just my opinion!Once again, great customer service, but not the best pair of ANC headphones for the price.

Great Product and top notch customer service if you have any difficulties

Slight speaker problem due to a wire connection issue after 8 month, but the customer support care had another set on my way home before I could figure out the whole warranty claim process

So balancing out the plus/minus, I'll give this a 5 star based on the product being good, then deduct a couple stars for the hassles, but adding them back due to the excellent customer service.

Outstanding Battery Life, Manufactured to last, Great Bluetooth Range, Exceptional Headset, Phenomenal Customer Service, Great Quality for the Price

Definitely worth trying them out...outstanding customer service too.

The main reason for writing this review is to express my satisfaction with the excellent customer service from Sunshine

Definitely a step up from "open-air" watching; excellent sound with Xbox One S, so far, also

n’t buy it again, and wouldn’t recommend it to anyone who's looking for a good TV Surround

The headphone is under 4year warrantee but t this made no indifference.

Isn't it great when sh_t works like its supposed to?????

n’t want the hassle of dealing with warranty replacement

n’t discribe how much more I enjoy my tv now that I can understand what is being said on screen.

Your Avantree's fit perfectly and won"t slid off.

n’t work at all

n’t sound as good as the Audition Pros

n’t have to struggle between either charging it or listening to audio