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The jack broke off in the PS4 controller.
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Today the jack busted right off in the remote, this was not from abuse or improper usage.
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The 3.5mm jack chipped, which could damage your ports to your peripheral devices such as the PS4 port or your laptop
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Great headphones, great sound, never a problem with any operational issues, but the cord is not replaceable so as soon as my son broke the headphone jack they could not be fixed
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Service as good as that isn't very common
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Over all the product sucks and i would definitely recommend spending more money on something that works as it should.