But excellent customer service by the company who sent a replacement

Excellent customer service!

Good customer service

Great customer

Number of days in possession 3 days.8/1/2018 : Great customer service,

Really good customer service.

They have great customer service and are definitely on top of making sure you get a great experience

controller***UPDATE***The sellers has sent me a very understanding email and they are very kind and helpful if you were to have any issues they will offer a replacement or refund which is just superb customer service!!

pin pointing someone is easy-easy to mute switch-does not tangle even with it being extremely long-great customer

Outstanding customer service!!!

Great customer service!

Good quality and great customer service.

The company has outstanding customer service

Nothing better than a company with great customer service.

Such great customer service in a day and age when many companies could care less once you have paid for their merchandise.

Overall however great delivery / great customer service and follow-up and my kids extremely happy with the headset

Great customer service from the company

Thanks for great prompt customer service!

awesome customer service

Great product and the company has even better customer service.

They are however built as expected for $25 and should be treated with a bit more care than say some of their name brand competitors.8/7/18 update:I recently had to exchange a pair of these - great & very helpful customer service

Good customer service but this particular product is not worth the investment.

Great Customer Service

** Excellent customer service.

Very good customer service

Great customer service.

Fantastic customer service

Very thankful for a Seller who stands behind their product and has great customer service

Thank you for the excellent customer service.......

I now think it may have been the controller and not the headset, but I have to say that the company was eager to provide excellent customer service, which they did, and replaced the headphones with no hassle.

All in all great product and great customer service

Decent customer service but would not recommend this product.

I am updating my review to reflect the efforts of the customer support team that has reached out to

Modifying rating based on excellent seller customer care while testing the replacement unit.

I am changing this review because they sent him a replacement one that functions correctly, good customer service

The company provided great customer service on their oroduct.

Update: after excellent customer service they have replaced our headset

Good, attentive customer support team effort

Thanks for their prompt customer service!

Bengoo responded to Amazon rating comments and sent a free replacement after my return, which is good customer service.

Great customer service

I returned the item with a full refund and that went super smoothe and fast.3 stars for speedy refund and great customer service as well as nice audio playback quality

Good customer

Decent customer service but would not recommend this product.

Thank you Benggoo Inc for providing exceptional customer service!

Thank u!!

this works well with my Xbox one s

this works well with my Xbox one s

working with my xbox one S

n’t work

n’t use the lights on consoles but no problem with audio

n’t had them even 2 months before the end of the aux cord split open and took the sound out of one side.

t even know how mine broke it just happened