Ours was in perfect condition when we received

Screen in excellent condition

We've had it on our patio for months and it's still in great condition.

There was a slight ding in the metal housing, but it arrived in good condition overall.

I believe possibly because of the negative reviews about dings and dents on metal casing they better secured the screen with foam brackets in shipping box and mine arrived in perfect condition

Perfect condition

Some reviewers complained of the screen having some wavy-ness to it, but the one I got is in perfect condition and very flat

It did arrive in good condition and works properly, although the operation isn't very smooth.

Nice smooth white screen, box arrived well packaged and in perfect condition

Better condition than expected for the price