It is assembled with special screws (not hex or torx or anything I've ever seen) that need a special driver to disassemble so I cannot troubleshoot it myself without breaking the housing to open it up.

The only problem now is that the all-black housing makes it hard to see the water level when filling it, and we use the glass carafe to measure the water level instead.

so if you forget you aren't worried about it burning down the house, people love the coffee it

However, I give two stars since Black and Decker realizes the same terror I realize when brewing a pot of coffee, if this thing runs for more than two hours, it may burn down the house

I was worried that it would burn the house down.

The plastic housing on top made it impossible to use after a few uses

Maybe I’m a rough user, but I’ve owned my GM 4-cup brewer for a good 7 year’s before I had to replace it

Our future son-in-law had some requirement’s for a coffee-maker: programmable, clock, 12 cup, durable (not cheap looking or functioning), easy to add water and easy to clean