The lack of good tech support is a good way potentially to lose a customer, but the machine itself is great otherwise: tiny, efficient, with high quality results.
This is a wonderful scanner in every way, except tech support and documentation.
I scoured the online manual then contacted tech support, who unhelpfully told me to buy a carrier sheet instead of actually trying to figure out the problem.
You are reading snippets from reviews of Brother DS-740D Duplex Compact Mobile Document Scanner
They Hang up on me,it is lying idle, l wasted my money
The quality of the scan is really good, and it is super-fast
It scans very quickly and the scan quality is excellent.
PC.Before you scan, be sure to look at all the features under All Settings to be sure you have chosen the appropriate options in order to get the best quality scan
the scan quality is very good for a small scanner,software is intuitive
It will start a scan and freeze with a connection error 9 out of 10 times
It has good scanning quality with fast scanning with many different size documents.
Hassle free scanning right at home
Once you get past the initial aggravation, this is really a nice device as it does both sides of a document and the scans are sharp
If you can put up with the other quirks (I can't), it could be serviceable for scanning things like legal documents or invoices that aren't really affected by scanning artifacts like photos are