And yes, follow the set up instructions to the letter, else you'll burn out the heating element before you brew your first pot

After two pots of coffee were brewed, the heating element began "burning off" something.

But now, just 25 months later, the heating element is dead, and that's the end of that

18mo later the heating element takes a dump

It's a good coffee maker but the heating elements are not as durable as the older ones made in the USA.

Purchased in 2010, the heating element died in 2014

the heating element burnt out last week & it cost to much to replace

The heating element must have burned out in it or something.

However, the heating element died after 2 years, so I'm not happy about that.

Quite disappointed the heating element lasted less than 3 years

Really like not having a heating element

We've had the Bunn BT Velocity Brew for a few years now, have had to contact Bunn when the heating element seemed to fail, but their support is excellent, all you do is provide them with the date code on the label on the bottom of the unit and they ship out a replacement, just asking that you return the defective unit.

Wish it were a 12 cup, but as fast as it makes a pot, no problem.

Fast delivery, works as it should.

I was filling the reservoir the night before and shutting the lid at brew time, but found it not as hot as if it's filled with fresh water when you're ready for a pot

It's leaking out the top and doesn't keep the water as hot as it should anymore.

My husband actually burnt himself as it poured all over him.

I've never been able to make coffee as good as with the Bunn with any other coffee maker.

I do however recommend purchasing the plastic pitcher as it is easier when filling the machine.

It comes out very hot, but not as hot as when you use a percolator