Unfortunately however, the company is not trustworthy, does bad business and has poor customer service

Their arrogance in consumer support does not deserve your business.

Based on the other reviews I see on Amazon, it looks like it was a pretty stupid business decision, so I wouldn't be surprised if we see a backpedal in the coming months

Now it no longer works as advertised and will cost an EXTRA $10 a month to continue the monitoring that was promoted at the time they won my business

Bait and switch / Failed business model!

This is a cautionary tale to others who enter the marketplace with a devious business plan to lure customers to buy a product and then pull back features they paid for behind a pay wall

Recent update basically forces you to subscribe to a membership by taking away features that free members had since the beginning (nice business model)

My wife works odd hours nurse and I work your typical business

Read the actual company response to criticism and you will immediately see through the ploy and realize it is nothing more than a deceitful business tactic to get paying subscribers, nothing more.

If you were affected by this change, I would in courage you to file a complaint with the better business bureau.

That’s bad business on Canary’s part to do this to probably hundreds of thousands like myself that made our purchase based on what we were promised at purchase only to use a “bait and switch” tactic.

Terrible business practice

Pathetic Business Practices!

You cannot just sell a product and then take away its functionality overnight, that is not good business!Thank

I will not be buying additional Canary cameras, they have lost my business.

Unfortunately however, the company is not trustworthy, does bad business and has poor customer service

Bad business model

Unless they were operating at a loss on server costs for their first few years, in which case I say: Bad business planning

I would recommend shopping around at alternative cameras from companies who don't take away features that were originally included with the devices ...terrible business.

That is a poor business practice and terrible customer service.

Poor business practices on the part of canary.

Bad business practice.

Canary could be a great product, but extremely shady corporate business practices make this product a hard pass for me

Terrible business model....

HECK.Hella shady business move, and we refuse to give in and purchase a subscription for features that used to be free

I’m sure Verizon regrets doing business with canary

This is the worst business practice from a company that I've ever been on the receiving end of.

Looks like I will be replacing my Canary’s with both Piper or Blink brands and trying to sell my Canary’s on Ebay

Throw away $600 worth of cameras and buy a new system, or pay Canary’s “ransom” so these things actually work and record again.

I absolutely love my Canary(s) and I couldn't be happier with the product.

I love my Canary system and recommend I to people who don’t want to spend a lot of money on a security system and need something portable

Excelent visión, clear and always perfect

Just like you are reading all below, this was a bait n switch and has class action all over it!

Looks like I will be replacing my Canary’s with both Piper or Blink brands and trying to sell my Canary’s on Ebay

Throw away $600 worth of cameras and buy a new system, or pay Canary’s “ransom” so these things actually work and record again.

I absolutely love my Canary(s) and I couldn't be happier with the product.

Looks like I will be replacing my Canary’s with both Piper or Blink brands and trying to sell my Canary’s on Ebay

Throw away $600 worth of cameras and buy a new system, or pay Canary’s “ransom” so these things actually work and record again.

I absolutely love my Canary(s) and I couldn't be happier with the product.