• Reviews around device (3.46 of 5)

    Canary Flex Indoor Outdoor HD Security Camera, Weatherproof, Wire-Free or Plug in, Works with Alexa

    • Great security device that requires no contracts or fees for monitoring
    • Fairly good quality video and device is sturdy.
    • The device looks very sleek, and it's nice to know when it's in use via the lit circular indicator on the front
    • All in all, it's a great device, it does its
    • I used to love this device until they removed almost all the functionality for users that don't want to subscribe to a paid membership plan, so now it's just an expensive paperweight
    • Great device and experience, highly recommended!Both shots below were taken in relatively dark rooms on cloudy days.
    • When I bought this, it was a useful device
    • The Canary is the best and most reliable security device I have in my home
    • My device stopped working a few weeks ago
    • While the device itself is great, the company is deceitful and unreliable
    • Without it the device is borderline useless.
    • Not to mention the device itself looks really nice
    • It's like buying this device over and over and over and over again every year
    • I highly recommend purchasing this device, and think I'm going to pick up a couple more for other areas of the house.
    • and I will not recommend this horrible device to any of my family or friends.
    • What was, up until recently, a really great device and worth the initial investment, is now a complete waste of money.
    • The device itself does not operate well when running from the battery
    • I use to love this security device, as it is a great concept
    • Works great, you do get a lot of false alarms if you have a pet and a moving fan and doesn't seem that the software really learns, other than that it's a pretty solid device and $99 per year is reasonable for the cloud recording.
    • The device and app have seen continuous improvements since release, automatic arming/disarming has greatly improved based on the location of my connected devices (Android), and more
    • Excellent device
    • have been using this device for a few weeks now and it works great
    • My device takes two days to charge, and dies within 24 hours
    • This device is working great, does everything it's sapoes to .
    • Now the device is useless without paying them and they refuse to take returns.
    • This is a great device!
    • Excellent device, Good accuracy with movement, shadows, lighting, pets, notifications and sound
    • Once a company shows the short sighted choice of cutting services and intentionally crippling a purchased device, you have to assume they will continuously raise price while cutting service.
    • A very useful home security device simple to set up and easy to set to your needs being able to view your home, pets and kids via the mobile app when your away from home is great and offers peace of mind
    • Second, the device is SUPER EASY to set up
    • I regret purchasing this stupid device for the price where Nest, Logitech, Netgear and many big names have amazing products
    • The device lens is sensitive enough to pick up a bug flying past the optics, and the audio is clear.
    • Excellent device, I just bought it a few days ago after having the original Canary for over 2 years
    • I will not be paying a $10/month membership on top of the camera I purchased for this poor device
    • It’s a great device we love it and it has saved our family twice due to gas leaks in the air
    • Very nice security device with lots of features
    • At the time the device was very innovative and the market didn't have much to offer.
    • Purchased 2 Canary's in July, worked well until Oct when they made all of their changes, now these devices are useless
    • The devices are now useless and I will not pay them a monthly fee to get back the functionality they advertised on and have available at time of purchase.
    • They don't listen to customers and refused to replace defective device which I think that is the cause of the issue.
    • Same here;I bought this device and loved it
    • Great little device!
    • I really wanted to like this device, was so excited to have two-way communications via the cell phone, and something that can monitor the downstairs while we are asleep upstairs at night.
    • Great device and great support!
    • Recently Canary has started to remove existing features for existing non-subscribers, effectively rendering the device much less capable than originally advertised and forcing a membership in order to access functionality that was once included at the time of hardware purchase
    • excellent security device and puppy monitor!!
    • It's a decent device with some insightful design elements.
    • I hope you get a known good device because canary will not replace the device unless it just doesn’t power on
    • I completely enjoy this unique and durable device.
    • It looked like a good device and was recommended by people we trust
    • The device is practically useless without the subscription fees.
    • Out of the blue, without telling anyone, they change it so the device is basically useless unless you paid a monthly fee.
    • I bought over a yr ago because product was on list of HomeKit compatible devices for IOS & Mac
    • I like this device very much, it's easy to set up, the videos clear and catch's the action, along with giving the temperature, humidity and air quality
    • This is an awesome device
    • Some days ago Canary sent an email to customers that bought its device like me saying that they are returning some of those features back and out of the membership plan.
    • Great device,some times doesn’t register that my wife is at home ,but apart from that grey device.
    • The device works so so
    • This is a really cool security device
    • Originally, i liked the device sufficiently to recommend it to others and buy a second one
    • When I first bought the canary it was a full functional app without any "memberships", they promised smart home security device without any monthly fees
    • Originally, i liked the device sufficiently to recommend it to others and buy a second one
    • Great little device
    • The device was really useful at first
    • Their fee Cloud service is makes a security system since if an intruder where to find the Canary device and destroy it, the video would already be save to he cloud as evidence
    • The device is extremely buggy
    • Overall, it's a pretty inconspicuous device as well
    • The device is great and it learns as it sees the room it is in.
    • Many nice features for such an inexpensive and competent device.
    • Without a good app the device is worth nothing.--> Refund
    • -In One Is A Very Good Security Device For Your
    • I feel that with this company bad-ethics’ changes, what I have is a stylish Baby Monitoring device instead of a the home security system I want it to have
    • Great device, enables you to what’s going on when away from home
    • Its definitely not a cheap device and now the company is pulling a bait and switch game, I'm very disappointed
    • Inexpensive device to keep you safe
    • These devices weren’t cheap
    • Now the device doesn’t work unless you pay yearly or monthly
    • It completely crippled the device
    • If loss of power takes out your internet then this device becomes useless
    • Extremely useful device to protect your
    • They never allowed users that had paid full price for the device upfront with an expectation of the features that should be available to return the now obsolete devices for a full or partial (after all they were used) refund
    • This was a brilliant device a year ago when I bought it
    • However I have a lot of smart home devices and I would like canary to be able to communicate and interact with my lights and other systems
    • I love this device, love it love it love it
    • Overall, great value and price point for the function and features you get for such an awesome security monitoring device.
    • Great device
    • Great devices and great service at a reasonable price!
    • I wish all the devices I bought worked as well and seamlessly as this one
    • The device is now useless unless I am willing to pay the ransom for my device that they are holding hostage
    • I recommend it as a great security device.
    • As others have commented, after changes that require membership the device is barely usable
    • Wonderful device
    • I bought this device a year ago and loved it
    • I paid a lot more for the same hardware originally and now they have made the device and app useless unless you pay for a membership.
    • Amazing little device
    • This device is useless
    • As far as security goes, I think we chose the wrong device
    • This a great device and the software keeps up-dating and improving
    • Best security device I ever purchased
    • This device is now practically worthless unless you plan to pay for their service
    • BAIT AND SWITCHCanary changed their business model and now my device is useless unless I pay $120/month for membership.
    • I have participated in the membership and my husband is subscribed to a free trial, paying does not improve the device's reliability.
    • I would highly recommend this product to others who are looking for an easy, reliable, and smart home security device!
    • For someone that has never used a home secruity or smart home device before, this was a pleasant surprise
    • I’m really not sure what this device will be good for unless you’re willing to pay even more for a monthly subscription.
    • The device either makes a loud pitch noise or won’t charge at all
    • I recommended this device to many of my friends, now I'm telling them to stay clear.
    • Only available through Chat, which can drop at any moment and you lose connection; IMS if it is not “temporarily disabled” due to a high volume of contacts; or e-mail which can take several days to respond and if the instructions given do not solve your issue you have to continue to send e-mails, meanwhile your device is not working
    • I will say that they device was great when its features were functional - but now that my original plan is gone, its worthless.
    • I love my Canary device
    • The device was really easy to put together including the installation of the app.
    • FANTASTIC device - especially at the price.
    • A few months ago I would have given the Canary Flex 4 stars (even after having to fork out 100 bucks to ship back a faulty device from Australia)
    • I bought two more later on as gifts for others because the device was so straightforward!
    • Canary devices are worthless without a subscription.
    • Love these devices, especially after the manufacturer added the two-way communication feature
    • I highly DO NOT recommend this device for the following reasons: Bait and Switch: On 3 October 2017 Canary changed its support model to make their devices relatively useless unless you pay them for a membership
    • This device worked well for about a year until the latest updates
    • There is no point in wasting electricity on a now useless device that was intentionally made obsolete by the company that produces them
    • This all-in-one, smart home device has a plethora of useful features that makes it stand out from the rest
    • bought this item in January of this year, as advertised it was a great device, but less than a year
    • you can do much better for the money you will spend on this useless device
    • There were advanced features that could be gotten with a subscription, but the basics alone were worth it, even if the device was pricey
    • The canary devices with Free access/membership is now officially useless with recent pricing changes.
    • First of all, I loved these devices
    • Awesome device works like a charm
    • Awesome device works like a charm
    • The device itself is very solid and stable and appears very well made.
    • Either the device shows as offline, or it stalls out loading the video feed.
    • Great device with awesome features, but it is ridiculous how the company keeps raising prices for the service from the 1st time I started looking into the device
    • We bought this because of the features it offered and now they’ve completely changed everything and took away everyone’s plans and features, forcing members into a costly subscription or having a useless device
    • so I did my due diligence on this item as well - comparing it to the other items that were available at the time, this particular device won out over the likes of the Nest Cam and Piper Cam due to some of the advertised features and YouTube reviews I researched
    • These devices are now useless in our home.
    • They sold us on a product that had free storage and now the device is totally useless unless we pay a monthly fee.
    • : if they want, they could remotely brick your device or block you from accessing your feed (which, mind you can ONLY be accessed from a smartphone/tablet through an app NOT a browser).It's really a shame because the device itself is pretty good and easy to set up, but they keep cutting functionality to sell a monthly subscription
    • Additionally, the device is terrible at recognizing when I leave and arrive home, forcing me to be constantly manually changing between home and away mode throughout the day
    • I've troubleshooted for every possible scenario, and the only thing that remains is a clearly faulty device
    • Police officer recommended a few other devices, like SimpleSafe and Frontpoint
    • HOWEVER, with the most recent "update", the device has been crippled.
    • Very good device, thank you so much!Kindly appreciate!
    • Very good device, thank you so much!Kindly appreciate!
    • The device itself works well
    • Police officer recommended a few other devices, like SimpleSafe and Frontpoint
    • I am a passionate user of Canary and love the device and the supporting app.
    • This device is now useless as a security camera.
    • I was excited to have such a sleek device set up for my smart home security system
    • My devices are now virtually useless for my purpose without an overpriced subscription
    • Canary has put it all in one elegant device, motion detection, night vision, video recording, temperature and air quality sensor and high decibel panic alarm
    • The best home security device I have used.
    • I purchased Canary for my mother, a senior citizen who lives alone, and also travels at least twice a year for 4 weeks at a time, and this device has truly given us all peace of mind to know that my mother is safe and that her home and belongings are secure when she is not around
    • I installed on my front porch and this device is working just as it should
    • Originally, the membership cost was something like, two devices for about $15 a month
    • I have owned a Canary for well over a year, a once fantastic device
    • Anyone who is looking at this, I would avoid purchasing, not just because the device isn't very good, but because the company is very poor.
    • I bought this device because the marketing materials and product description explicitly promising
    • Great device
    • But now Canary has crippled the device unless you pay monthly
    • It's advertised as if upgrading to the membership only increases the cloud storage, but in reality the device is essentially useless without the monthly paid membership.
    • This device was fun when i first received it
    • I'm like many tech people, I do my research and try to order the best device within a category at the time of purchase
    • This was a great product, until they crippled the devices by taking away the features that had been available to users for years
    • Here is what I love about the devices: First, the device doesn't look like a camera
    • This is the best device I have purchased in the past year
    • This was a great device until Canary disabled certain important features and decided to charge $9 a month to turn them back on
    • This used to be a great device until the bait and switch
    • As far as the user experience, absolutely wonderful device that work exactly as described and as intended.
    • I love my Canary system and recommend I to people who don’t want to spend a lot of money on a security system and need something portable