Wildly erratic - one day the toast comes out white, the next black.

I was struggling over what toaster to buy because it seems this is a problem for all toasters these days

It is random how long your bread toasts for so no matter what the setting is you will get warm bread one day and burnt toast the next on the same settings with the same bread.

I just talked with her the other day and she could not thank me enough, that this was one of the best toasters she has ever owned and uses it every day.