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But I do give them 4 stars for the good customer service
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Awesome customer service
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The first item we got had a loud buzzing sounds when it was working, after speaking with their amazing customer service they replaced the item for me.
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I expected better customer service
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I'm a happy camper and glad they have such good customer service!
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I had originally rated this player one star--see original text at the end-- but changed it to 4 stars because of DBPower's outstanding customer service.
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Amazing customer service, was contact immediate and was issue a full refund.
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Great customer service!!
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Great customer service!!!
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Excellent customer service and fast shipping.
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Update: excellent customer service!
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Have bought from seller before and provides with fast and great customer service.
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They have gone above and beyond with excellent customer service
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Good customer service follow up on order and warranty
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Now that is great customer service
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Julia was very responsive and understanding of my situation and made sure that I had a great customer experience.
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I highly recommend this company for courteous customer service and a great product.
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The seller send this unit quickly and it is well packaged and follows up to make sure the customer is satisfied
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I have adjusted my original 3 star review to 5 stars, to not only reflect the replacement DVD player quality I received, but also because of the amazing and prompt customer service.
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the son loves it the remote is great for car use as well adding on to this had a small problem but top notch customer service A+ all around
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The company is truly committed to providing a top-notch customer service
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Great customer service!
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- wrote to customer service - they replied immediately, apologized and said they were sending new one - the DVD itself is probably 4.5 stars - great picture, audio is adequate, but not full ( I honestly I wasn't expecting much from audio since ill either be listening with headphones or thru car sound system ) - easy to operate - good remote - very satisfied - DBPOWER - Fine products ( I also own and enjoy a dbpower dash cam ) - super customer service - buy with confidence -
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Super customer service
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Excellent customer service.
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We were very pleased with the product quality and the wonderful customer service of this seller
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I cannot say enough good things about this company and how well they treat their customer!!
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Great customer service and very happy with my purchase
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Updated rating to 5 stars: Terrific customer service!
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I have honestly never experienced such amazing customer service!
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Truly exceptional customer service and great product aside from the problem we had.
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They stand behind their product and respect their customers.
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Db power has an excellent customer service
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Julia was customer service and very nice with a follow-up note
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They have great customer service
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Update: they sent a new one good customer service
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Works great and has excellent customer service
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Wonderful product, great price, and excellent customer service.
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Excellent customer service!
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I contacted dB power and they had the most hassle free customer service I have ever dealt with
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Great customer service.
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This seller provides excellent customer service too and they stand behind their product!
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had an issue after almost a year - immediately resolved with great and effective customer service
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Great customer service - a rare find, these days
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Thank you amazon for having great customer service and returning this product without any hassle
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I have NEVER had better customer service!!!
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Hard to find customer service like that these days.
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EXCELLENT CUSTOMER SERVICE, GOOD WARRANTY
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Fast shipping, great customer service
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Best of all, the kids are entertained and quiet!Great product, but almost as important, GREAT CUSTOMER SERVICE!
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We had a problem with the charger not working, which was quickly resolved by their great customer service
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Very good customer service!
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Great customer service
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Great dvd player and amazing customer service.
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DBPOWER has one of the best customer service I have ever dealt with
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This is the second one I got and I thought it was great customer service because they sent me a second one when the first one broke, but when the second one broke a month after getting it, it just really disappointed me
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I must commend the company for their prompt and and courteous customer service
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Please note that they have the best customer service
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My baby love it so much thank u
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n’t get louder