Despite great specs, the computer arrived with problems from the start that required a nearly 2 hour session with customer support to fix software issues from the factory installed software, necessitating updates to Windows, BIOS, and other software.2) 2 days after receipt of the computer, installation of all of my own software, configuration of all of my services and software (lots of hours spent), and after only a few hours of successful use, the screen started flickering, then shut down completely (completely black screen).3

And the desk top is way better than 10 used to be when it first came out.

If you can't get your customer service to be able to easily communicate with the customer, with a clear phone connection - I can tell you, you will lose customers in the future.

had the connection been decent, howvever - I had to continually ask the CS agent (who was polite and informed) to repeat slowly what he'd said, because of awful distortion on the

This product is much improved and perfect for my needs.

It's fast, quiet, easy to setup and use, and so far, no complaints about anything

But it was fairly easy to find all the basic Windows 7 menus and directories just right below the fancy Windows 10 display

Everything about it Satisfies and Exceeds my Expectations!!

Not as quick as I was hoping for, but great bang for the bucks.

Fingerprint reader is so nice

Automatic updates from Dell install just fine

Has lighted keyboard and solid state drive for operating system

Has lighted keyboard and solid state drive for operating system