Despite great specs, the computer arrived with problems from the start that required a nearly 2 hour session with customer support to fix software issues from the factory installed software, necessitating updates to Windows, BIOS, and other software.2) 2 days after receipt of the computer, installation of all of my own software, configuration of all of my services and software (lots of hours spent), and after only a few hours of successful use, the screen started flickering, then shut down completely (completely black screen).3
