I’ve had this machine for a 1 1/2 YEARS now and it makes a great cup of espresso in no time at all
Makes a great cup of espresso and the frother is awesome!
Makes a better cup of espresso than anything else at this price but lacks significant power.
Vibrations cause cups to move• Can only fit single shot espresso cup; you'll need to dirty more cups if you want to make a cappuccino or latte• Filter snaps into place; use caution not to get your fingers pinched• Filter sometimes falls out while knocking the coffee grinds out• Portafilter, if rinsed and left to dry, will have water spots; need to hand dry
This machine works very well and makes a terrific cup of espresso.
I've had this machine for some time now, and it still works as perfectly as it did when I first purchased it
And the porta-filter is aluminum lined with hard plastic, which to me looked very cheap.
When I got mine from Amazon, the first thing I did was to remove the weird inner plastic piece from the filter holder and plug the screw holder with a small bolt
I actually expect solid plastic that matches the gauge of the rest of the machine
I have read many reviews on amazon as well as on other social media, and finally decided to give this machine a try
It wasn't that the vibration was intolerable, I just happen to be intolerant of vibrations!Concerning reviews that stated the Delonghi company as difficult to deal with, I've had nothing but fair and timely experiences.
The motor in it sounds like something is wrong internal- loud vibration occurs when it attempts to brew but nothing comes out
The proper amount of grinds is important for your filter holder to smoothly fit in its space, as well as for your espresso shot/cappuccino to be tasty.
I've had this machine for some time now, and it still works as perfectly as it did when I first purchased it
I love my machine I've had it for 2 years now and still working just as great as when I got it.
It is not worth the hassle or the bad customer service.
Bad customer service @ de longhi, expensive parts and ZERO quality
This was not the case with De Longhi - awful customer service, lack of effort, poor communication, lack of follow-through and altogether bad experience.
Their are so many great products to choose from but GREAT customer service is unusual
I spoke with friendly customer service representatives wholed me through 2 video chats where they recognized the issue with mymachine and requested I return it for repairs (at my cost)
There are many videos on YouTube showing how creative people have spent hours in their shops modifying these pieces of the machine and have improved the design and performance
There is one missing piece of information and that is when you are steaming milk, the 'steam' button flashes..... this was not described and at first, I thought it was a failure of the machine, but apparently, once you push the 'steam button' and it flashes, then goes SOLID, now you are READY to steam milk (and after opening the valve first to release air,, then closing again), you are now ready to steam your milk.
Delonghi fixed the issue with the coffee holder falling out of the Kmix handle by using very taut pieces of wire
Super expensive piece of junk.
When I got mine from Amazon, the first thing I did was to remove the weird inner plastic piece from the filter holder and plug the screw holder with a small bolt