Only problem unit was defective Contacted DJI support after waiting on hold….. 45 min then an hour with support resetting IMU multiple times and updating firmware

The worst - NO customer support

Chat support was very helpful.

Horrible tech support

If you have trouble getting in touch with a dealer, or aren’t receiving adequate support, please contact us [email protected] and we will ensure you are taken care of."I wonder if Amazon provides tech support for DJI products?Also, you will need to register with the FAA to legally fly this drone in the USA as it weighs 2.68 Lbs

I was alarmed enough not to purchase a DJI drone because of the poor support other purchasers have experienced when their drone either malfunctioned or needed repairs.

Believe what the other reviews say about the horrible support this company gives for its products.

My only complaint is not only the horrible tech support of DJI US

Their support sucks (which is widely known)

FAKE CUSTOMER SUPPORT!

DJI at this point in time has horrible support, if that changes, it would be wonderful

That means it WON"T FLY

,it's an excellent beginner drone ,captures great footage ,reaches great altitudes and impresses the sh*t out of everyone who sees it