• Reviews around service (1.87 of 5)

    DJI Spark, Fly More Combo, Sunrise Yellow

    • Really stupid service program they have.
    • Super fast service and great starter drone!
    • It tries to mimic the role model of proper customer service in U.S. but fails to do so in multiple levels
    • Very poor instructions, and terrible customer service, although Amazon responded right away with return, replacement, and subsequent return.
    • Poor customer service backed up by product that fails miserably.
    • HORRIBLE SERVICE AND HORRIBLE
    • Poor customer service
    • Very poorly written instructions, poor DJI customer service, and even if you buy an OTG cable to fix the weak/nonexistant connection between your phone and the remote controller, the Spark still has trouble recognizing it
    • I had heard that DJI had poor customer service, and they do
    • Amazon needs to discontinue with DJI.Amazon built it's empire with excellent customer service mostly located in U.S.
    • Terrible customer service.
    • Based on DJI forum, many people have had the same problems, and DJI is apparently refusing warranty service
    • Excellent customer service