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It tries to mimic the role model of proper customer service in U.S. but fails to do so in multiple levels
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Terrible customer service.
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Based on DJI forum, many people have had the same problems, and DJI is apparently refusing warranty service
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I had heard that DJI had poor customer service, and they do
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Amazon needs to discontinue with DJI.Amazon built it's empire with excellent customer service mostly located in U.S.
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Really stupid service program they have.
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HORRIBLE SERVICE AND HORRIBLE
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Poor customer service backed up by product that fails miserably.
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Very poor instructions, and terrible customer service, although Amazon responded right away with return, replacement, and subsequent return.