Dragon NaturallySpeaking Premium 13 - 2024 report by Whydis

Dragon NaturallySpeaking Premium 13

Platform:PC Disc  |  Edition:Premium - Disc w/ Headset Dragon Naturally Speaking 13 Premium is perfect if you want a robust speech recognition ...

Reviews by Features

Tech support

(18 reviews)
Tool

(18 reviews)
Accuracy

(37 reviews)
Microphone

(16 reviews)
Quality

(20 reviews)
Money

(14 reviews)
Use

(19 reviews)
Way

(19 reviews)
Program

(77 reviews)
Dictation

(18 reviews)
Dragon

(81 reviews)
Software

(76 reviews)
Head

(10 reviews)
Time

(49 reviews)
Review

(18 reviews)
Attitude

(16 reviews)
Experience

(17 reviews)
Customer service

(13 reviews)
Drive

(7 reviews)
Process

(13 reviews)

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Reviews around tech support (4.33 of 5)

  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • I asked for her supervisor who called tech support to see if it would help me
  • I called tech support twice and each time the changes they recommended resulted in minimal improvement
  • When I called tech support, it seemed like they weren't very familiar with Windows 10
  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • Read remaining 18 reviews for tech support

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Reviews around tool (4.33 of 5)

  • Dragon Naturally Speaking Premium 13 is a useful and flexible tool for those who take the time to setup and train it
  • Dragon NaturallySpeaking Premium 13.0, English ...software is a wonderful tool
  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • Dragon Naturally Speaking Premium 13 is a useful and flexible tool for those who take the time to setup and train it
  • It was a great productivity tool then, but it was also a little annoying because little errors would crop up in documents
  • Read remaining 18 reviews for tool

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Reviews around accuracy (4.21 of 5)

  • I began to try to train the program to my voice but have been confused as to how this works, since I did not have the program before this.
  • With 13 much of this is optional, but still improves accuracy and helps Dragon learn you writing style
  • Tried with a USB mic instead and the response time is extremely slow for speech and the accuracy is appalling
  • In Dragon 13 literature there are 14 new or improved features:1) 15% greater accuracy
  • With 13 much of this is optional, but still improves accuracy and helps Dragon learn you writing style
  • Read remaining 37 reviews for accuracy

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Reviews around microphone (3.92 of 5)

  • Instead they are promoting buying expensive USB microphones instead of letting those of us with nice studio setups use the equipment we've already purchased
  • I am still looking for a better hands free-desktop microphone
  • A Nuance-approved microphone is INCLUDED with this purchase."
  • The microphone doesn't work
  • If you need the expanded applications control or need more flexible microphone capability then 13 may be a good move even from
  • Read remaining 16 reviews for microphone

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Reviews around quality (3.86 of 5)

  • I did purchase a package from Amazon that included a separate headset that was of excellent quality.
  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • You need to note that the box also includes a good quality headset - I ended up with 2 headsets as I bought the Koss one you offer as well.
  • , it is a nice quality one that works with Dragon, since they put it there
  • Maybe that is why Amazon offered this product bundled with a better quality headset because the one that came with the
  • Read remaining 20 reviews for quality

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Reviews around money (3.78 of 5)

  • I'm so sorry I wasted so much money on this useless program and even worse customer service.
  • My guess is that they probably have enough money to sue all of their competitors and chase them
  • So, don'tbuy a headset, unless you like to waste your money, use the one given to you by Dragon!I have included a link to the included headset that is sold by Amazon
  • Do not waste the money, unless you type at less than 15 - words per minute and even they you will probably do what I did with it, it is in the local landfill.
  • But why!Why do we bother to give good money to the thoughtless and to those who could care less
  • Read remaining 14 reviews for money

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Reviews around use (3.58 of 5)

  • This saves time but, again it is a step that benefits overall use at a less convenient startup
  • 13 is supposed to evaluate the resources of a system and adapt Dragon to make the best use of even limited resources
  • 13 is supposed to evaluate the resources of a system and adapt Dragon to make the best use of even limited resources
  • I did have an absolutely horrible time using version 12 and I’m glad to say that it’s gone
  • Still suffers from the same issues as previous versions (and I've used DNS since version 8.0).
  • Read remaining 19 reviews for use

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Reviews around way (3.58 of 5)

  • I began to try to train the program to my voice but have been confused as to how this works, since I did not have the program before this.
  • I like the way it autocollapses so it does not use more screen space than needed.13
  • I like the way it autocollapses so it does not use more screen space than needed.13
  • I figured this would be a cheap way to upload and transcribe the recordings rather than pay what would potentially be hundreds of dollars for a transcriber to perform the transcription
  • Read the advertisement:"The fastest and most accurate way to interact with your computer; Dragon dramatically boosts your personal productivity and helps you realize your full potential"So carefully worded
  • Read remaining 19 reviews for way

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Reviews around program (3.53 of 5)

  • This is a useless program as it will not recogonize the microphone that came with it
  • I don't know what is going on but this program has been useless to me.
  • Like many others, I had trouble installing this program
  • It's a complex program with many aspects I hope to try and dig into as I find time to get beyond my present basic use
  • It's a complex program with many aspects I hope to try and dig into as I find time to get beyond my present basic use
  • Read remaining 77 reviews for program

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Reviews around dictation (3.51 of 5)

  • I began to try to train the program to my voice but have been confused as to how this works, since I did not have the program before this.
  • Dragon NaturallySpeaking premium 13 is definitely a worthwhile program to have if you're looking for a more reliable speech dictation with your computer
  • If I were to recommend to someone looking for an excellent dictation program, it would DEFINITELY be this one.
  • The dictation is pretty accurate, and I have no doubt that it would get better if I continued to use it
  • Anyway, the dictation is very accurate, and you can teach it to your own voice, accent, etc
  • Read remaining 18 reviews for dictation

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Reviews around dragon (3.38 of 5)

  • Since I have had Dragon NS problems in the past, I uninstalled V12 using Revo Uninstall, which mostly does the program's own uninstall but then adds a hunt for leftover registry keys etc.
  • Dragon 13 has increased its support of web based applications:
  • When we were done Dragon did very well with his distinct "Down East" Maine accent
  • Dragon fails to live up to its advertising in every way
  • I'm a longtime user of Dragon NaturallySpeaking, but very frustrated and disappointed by the upgrade to 13 that now requires using the DragonPad for dictation into most applications
  • Read remaining 81 reviews for dragon

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Reviews around software (2.70 of 5)

  • You'll save more time typing things out than you will trying to get this terrible software to work.
  • First off, we had some trouble installing the software.
  • It's a good software and will save you alot of time when You are in College
  • What good is it to customers that the software will be unsupported in the future
  • Perfect software for dictation not quite as good for computer or laptop control
  • Read remaining 76 reviews for software

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Reviews around head (2.45 of 5)

  • How about making the latest instructions the easiest to find, say by keeping instructions for older versions together under the appropriate heading of "archive"?
  • The headphones hurt my head a lot and it never does what I ask ti to do
  • I began to try to train the program to my voice but have been confused as to how this works, since I did not have the program before this.
  • It would be fantastic if the incompetent morons who have a monopoly on voice-recognition would pull their collective head out of their collective ass and do something to fix the serious problems with their product.
  • I also created several profiles it for outside (winds, aircraft passing) use, as well as for indoors, and this seemed to work well.
  • Read remaining 10 reviews for head

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Reviews around time (2.14 of 5)

  • True to my suspicion, the program did not install any easier this time than it did before .
  • Every time I launch software, it gives an error regarding "elevation" of software
  • I wasted valuable time trying to install on my computer
  • I wasted valuable time trying to install on my computer
  • I had a very difficult time getting it to load on my desktop
  • Read remaining 49 reviews for time

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Reviews around review (2.14 of 5)

  • DO NOT DIGTIALLY DOWNLOAD hence the bulk of the bad reviews come from this problem
  • I let all the negative reviews keep me from ordering this sooner
  • so I'll updated this review in 6 months, if everything is still working like it is right
  • Where else can you get such aggravating entertainment for such a small price!(I apologize: This review would have been posted faster, but I had to manually type it out.)
  • Original review: This is a serious downgrade from earlier versions because it no longer works with very common applications
  • Read remaining 18 reviews for review

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Reviews around attitude (2.09 of 5)

  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • More wasting time complaining t o the uncaring ear, oh well, this began again at five in the morning:To create this remarkable program required an internal culture with extreme dedication to perfecting the basic engine
  • I also created several profiles it for outside (winds, aircraft passing) use, as well as for indoors, and this seemed to work well.
  • Their customer service, if you can call it that, is hard to reach in my experience and the people I've talked to act like they worked at Microsoft before -- meaning they have an offensively arrogant attitude and don't like answering questions and helping customers get the software to work
  • Again a very pleasant and helpful attitude, but at times difficult to understand due to international phone connection and accent.
  • Read remaining 16 reviews for attitude

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Reviews around experience (2.02 of 5)

  • This followed a mixed experience with DNS 11 - buggy at first but way better after the 11.5 patch, but I foolishly and naïvely hoped that Nuance had learned from their previous cascade of negative feedback to make DNS 13 a more user-friendly installation experience.
  • Been with this software for a long time and have never had a reliable experience
  • and I have not had great experiences trying the software on the bus/train/coffee shop.
  • My experience, however, was MUCH more frustrating than hers
  • Everyone I've talked to that has this software has had terrible experience with getting it to work
  • Read remaining 17 reviews for experience

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Reviews around customer service (1.87 of 5)

  • I'm so sorry I wasted so much money on this useless program and even worse customer service.
  • The customer service is historically probably the worst on the planet
  • The software was ok when it was accessible, but the customer service from Nuance is terrible
  • The customer service is HORRIBLE - you email each other over several
  • I suppose I would have a better chance of getting it right if their customer service were available
  • Read remaining 13 reviews for customer service

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Reviews around drive (1.80 of 5)

  • This next suggestion is basically more than a suggestion: you will need to keep your hard drive as defragmented as you possibly can, and optimize the functions on Windows as best you can
  • The friendly message says "Correct the error and try again".Though my install choice was to install 100% of all features onto my hard drive, the setup program created a startup icon that was configured in such a way as to install on 'first use', and 10 seconds after clicking on that icon it displays messages say it can't install.
  • I have patiently called and recalled customer service, who have responded with remarkable incompetence (for instance, telling me to buy an external hard drive and transferring unrelated files to it to "free up memory") and passive-aggressive attitude
  • However, keeping your hard drive defragmented and optimized is essential
  • do detect a bit of improvement in the accuracy of transcription, but I'm not sure whether to attribute that to the new version of the software or the great improvement in my new computer – solid-state drive, i7 processor, 12 gig RAM
  • Read remaining 7 reviews for drive

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Reviews around process (1.41 of 5)

  • This process was getting more frustrating by the moment.
  • (that was a painful process on the phone with Nuance as well)
  • I don't know what it will take for Nuance to change their approach, and create a more user-friendly installation process and debugged program, but I'm not optimistic, given that they have heard this complaint for
  • ONE DAY LATERI was exhausted from the intricate process and all of the effort I had to go through to install that I decided to try to use the program the next day.
  • To their credit, Nuance appears to have made a conscientious effort to trim the size of DNS 13 relative to the code base size of 11 and 12, but they have not addressed the buggy and finicky install process at all.
  • Read remaining 13 reviews for process

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More about Dragon NaturallySpeaking Premium 13

  • Platform:PC Disc  |  Edition:Premium - Disc w/ Headset Dragon Naturally Speaking 13 Premium is perfect if you want a robust speech recognition solution that enables you to accomplish more on your computer in less time by talking instead of typing so you can realize your potential at work, school or home
  • It lets you dictate documents naturally with up to 99% accuracy and control your computer and applications using simple voice commands for significant productivity gains and reduced stress and strain on your arms, neck or back.