I thought maybe the smart cord I used was the issue, but that was not the case

The Redline does not come with a LIVE smart cord, just a regular smart cord

and it can get very annoying if you want the frills of only getting alerted to for sure signals of police radar, but with the smart cord (I had a 8500 x50 with one as well

I have two options to update 1) send it in to Escort to be updated ($139.95) or 2) buy the ($99) Live smart cord which has a USB port which will allow me to do the update

I have any old Escort live smart cord from my old 9500IX and used it with the Redline, and it helped a bit, but the cord/connection is degraded a bit and sometimes will turn off and wont connect to the app, and I'm not open to spending over $100 JUST for the live smart cord alone

I thought maybe the smart cord I used was the issue, but that was not the case

Escort does give you one year "free" when you purchase the Live smart cord

but I bought redline b/c of it's supposed highway superiority.