Eufy Genie Wi-Fi Smart Speaker with Amazon Alexa, Voice Cont... - 2024 report by Whydis

Eufy Genie Wi-Fi Smart Speaker with Amazon Alexa, Voice Control and Hands-Free Use, Stream Online Music (Amazon Music, Pandora, Sirius XM), Smart Home Control, AirPlay Compatible, AUX Output, Black

eufy Genie The Smart Speaker with Amazon Alexa From eufy, the brand that lights up your life Delightful solutions that make your house a home Smart technology and innovative design that make your life easier Created by the same team as Anker—renow...

Reviews by Features

Home

(36 reviews)
Customer

(44 reviews)
Price

(57 reviews)
Quality

(100 reviews)
Dot

(60 reviews)
Genie

(51 reviews)
Device

(134 reviews)
Product

(118 reviews)
Setup

(34 reviews)
Sound

(89 reviews)
Echo

(53 reviews)
Speaker

(182 reviews)
Firmware update

(25 reviews)
Thing

(64 reviews)
Ambient noise

(14 reviews)
Lack

(15 reviews)
Background noise

(15 reviews)
Bluetooth

(27 reviews)
Unit

(26 reviews)
Bite

(19 reviews)
Response

(12 reviews)
Version

(8 reviews)
Drop

(9 reviews)
Connection

(24 reviews)
Time

(28 reviews)

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Reviews around home (5.00 of 5)

  • The only use I have for this now is as a control point for a smart home
  • The smart home grows and this is one way to do it at a lower price
  • plus it'll work with any smart home device you have which is great
  • For the price, it's good for controlling smart home devices, but I prefer the Dot
  • What I need is another Alexa device that will allow me to voice control my smart home device, and listen to occasional music.
  • Read remaining 36 reviews for home

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Reviews around customer (4.47 of 5)

  • Update: I have updated my Review to 3 stars because of the great customer support and concern from Anker
  • Otherwise, great customer support from eufy, very polite, knowledgable and very responsive.
  • I let the page stay open for at least half an hour a couple of times and nothing ever happened beyond some loading dots like you'd see on imessage. not a fan of that terrible customer support, so I sent it back
  • Kudos to Anker for the best and most responsive customer support I have ever encountered
  • Great customer service with responsive and friendly agents
  • Read remaining 44 reviews for customer

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Reviews around price (4.38 of 5)

  • With the additional features, Eufy Genie becomes a nice product at a very good price
  • However, IF you are looking for a good-sounding "smart" radio (using TuneIn, Amazon Music, etc.), $20 is not such a bad price.
  • The Eufy Genie was good, they sound was amazing, much better than the Amazon Echo at a much cheaper price
  • I figured I would try the Eufy Genie because I wanted another Echo Dot and this price was very hard to turn down
  • Overall it's awesome and it does everything I expected it to at a cheaper price than an echo dot.
  • Read remaining 57 reviews for price

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Reviews around quality (4.30 of 5)

  • Works great with Alexa and sound quality is better than dot
  • if I got a poor quality one or what but my phone speaker is louder than this speaker
  • Speaker is plenty loud for a small room, but if you are using this for music, as expected it lacks bass and overall sound quality
  • Good sound quality, better than the Echo, however it's still missing a bunch of features such as Alexa calling and messaging.
  • Very decent sound quality, good Alexa responses and a good price.
  • Read remaining 100 reviews for quality

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Reviews around dot (4.21 of 5)

  • Recognition not quite as sensitive as the Dot.
  • The Genie performs just as good as the Echo Dot, if not better
  • My dots are ice cold
  • Works well but voice recognition not as good as Echo Dot.
  • I just needed a cheap dot to put in my kids
  • Read remaining 60 reviews for dot

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Reviews around genie (4.02 of 5)

  • I liked my Eufy Genie, it did well with music & Alexa functionality
  • The Genie is cheerful, almost playful, in its design, and works really well
  • The Genie works almost, but not quite, as well as my Dots
  • The Genie works just like the Echo; I mean, exactly like the Echo, it's just smaller.
  • I would not recommend the eufy genie as an alternative to the echo dot
  • Read remaining 51 reviews for genie

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Reviews around device (3.97 of 5)

  • The volume, while not booming (this is a small device after all!), is loud and clear.
  • I would recommend getting it if you want an Alexa device in your home to control your smart devices and Amazon account
  • this device is missing all those features, and slightly slower to respond as
  • If you catch it on sale like I did, it’s not a bad device.
  • The Genie is a great device for using Amazon Alexa with it
  • Read remaining 134 reviews for device

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Reviews around product (3.91 of 5)

  • I try to save a few bucks on a cheaper product I am disappointed
  • The Eufy Genie is a great product but were underwhelming when you've used Amazon's Echo and Echo Dot already.
  • Unfortunately, the support really kills this product for us
  • , I am very well pleased with the Eufy Genie and it is another great Anker product.
  • My kid doesn’t like this product because it doesn’t seem to understand him
  • Read remaining 118 reviews for product

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Reviews around setup (3.87 of 5)

  • Setup is a little confusing at first but overall not bad.
  • After it arrived setup was again a problem, but I was finally able to connect with the app and my home wi-fi
  • Setup: Setup was easy using the Eufy Genius App for android
  • The initial setup is little more cumbersome than setting up a 1st party Echo device
  • And the setup and account is a drag!
  • Read remaining 34 reviews for setup

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Reviews around sound (3.83 of 5)

  • The sound is a little better than the dot but not worth it because you lose the Bluetooth.
  • The sound is better than the Dot but is more limited in functionality
  • The speaker will fill an entire room with loud, rich sound
  • The sound was definitely worse than the dot, which was not as advertised
  • This does everything my Echo Dot does but with better sound and at a better price
  • Read remaining 89 reviews for sound

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Reviews around echo (3.79 of 5)

  • Really cool device, basically an echo dot, but a lot cheaper
  • Its a little bigger then the echo dot and a little more hard of hearing, but it sounded ok and at half the price i was initially pleased.
  • The good news is that the Eufy Genie works just as well as the Echo Dot, for the most part
  • , I have it linked to another speaker and it sounds as good as an echo dot
  • The Eufy was on sale for $20, which made it even cheaper than the cheapest Echo Dot
  • Read remaining 53 reviews for echo

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Reviews around speaker (3.68 of 5)

  • This has a better speaker than our echo dot so music sounds slightly better
  • The Genie has a much better speaker than the Dot, but not better than the Echo
  • The speaker is not that loud if you want it to stream music for a
  • It looks cheaper than the dot and, while the speaker is louder, it's not better.
  • We tested both the Eufy Genie Smart Speaker and the Echo Dot together, and the Eufy was in fact
  • Read remaining 182 reviews for speaker

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Reviews around firmware update (3.28 of 5)

  • The only minor quibble I have is that the microphone didn't seem as good as in the echo dot
  • After contacting the company they sent me a new device and they have upgraded the old ones and everything works as it should
  • After contacting the company they sent me a new device and they have upgraded the old ones and everything works as it should
  • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
  • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
  • Read remaining 25 reviews for firmware update

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Reviews around thing (3.12 of 5)

  • The odd thing is this behavior appears to come and go, so some days Eufy is all over it
  • I'd say this is the next best thing you got to be honest
  • As you can see in pictures this thing looks great and is small
  • This thing makes me angry because you’re pumped for a cheap Alexa
  • If it supported the microphone listening thing that the Amazon Echo devices have, Spotify, and
  • Read remaining 64 reviews for thing

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Reviews around ambient noise (3.12 of 5)

  • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
  • -Most sounds on Ambient Noise can't be
  • Alexa does NOT work the same as on an Echo Dot
  • It did what I expected good job, seems to have trouble hearing in low noise have to speak louder in less ambient noise
  • The only minor quibble I have is that the microphone didn't seem as good as in the echo dot
  • Read remaining 14 reviews for ambient noise

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Reviews around lack (2.94 of 5)

  • I'm not sure why the tech world now loves using customers as guinea pigs, but delivering half a product to market is rather annoying and the lack of updates about forthcoming features that this thing should already have is highly disappointing
  • On the other hand, almost everything else with the Eufy works as well as with the Dot, since the handful of missing features are ones I don't use even in the Dots.
  • Lack of bluetooth doesn't bother me one bit and not having the latest feature set out of the box also isn't keeping me from sending it back
  • The next problem which I feel is a very poor integration of the Echo platform, is the lack of a sound (beep) when the wake word is heard
  • Alexa does NOT work the same as on an Echo Dot
  • Read remaining 15 reviews for lack

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Reviews around background noise (2.67 of 5)

  • Picks up most commands, but has a little issue when music is playing or there is other background noise
  • but I would recommend this product as of today.
  • Who at Anker/Eufy thought it was a good idea not to implement the same ability to change the wake word that real Echos have?Finally, these devices are extremely sensitive to background noise
  • Can't handle background noise at all
  • My only complaint is that the device has a little more difficulty picking up voice commands and distinguishing what you say from background noises
  • Read remaining 15 reviews for background noise

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Reviews around bluetooth (2.37 of 5)

  • What a trash - dumb speaker, no bluetooth - no use if not configured with Alexia - I tried and
  • No need to Bluetooth it to a more powerful speaker ( it’s not Bluetooth capable, but does include a 3.5 audio cord)
  • It’s not as good as the Anker Bluetooth speaker I have, but it’s close.
  • Eufy contacted me after the original review to try and buy me off with a cheap Bluetooth speaker
  • First, the Genie doesn't have Bluetooth - no problem IF you don't need it
  • Read remaining 27 reviews for bluetooth

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Reviews around unit (2.30 of 5)

  • Unit still doesn't support Alexa calling, which is disappointing
  • Maybe I had a defective one or a bad unit from the factory.
  • me)- the unit is sleeker and a better design than the Dot
  • The trade off is that with the Eufy they are much more streamlined and make the unit look nicer but they are much more (at least for me) difficult to find and control than those on the Amazon echo dots devices.
  • I really like Anker and all their products, they have great customer service, I think I'm just one of the unlucky ones that received a faulty unit.
  • Read remaining 26 reviews for unit

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Reviews around bite (2.07 of 5)

  • The sound quality is a bit better than the Dot so this one will be used to listen to audio-books
  • My husband was a bit skeptical when I showed him what I bought
  • Lack of bluetooth doesn't bother me one bit and not having the latest feature set out of the box also isn't keeping me from sending it back
  • n’t work
  • I originally bought it because it was a good bit cheaper than the dot
  • Read remaining 19 reviews for bite

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Reviews around response (1.95 of 5)

  • When support was needed I had a very fast response.
  • The voice is not good when compare to similar type speakers, response is very slow.
  • Most responses from the unit are very delayed
  • It does not give an audible response when changing the volume using the volume buttons, as you can see in my video and while the lighted ring diminishes or grows when moving volume up or down it is not a good indicator of the volume level
  • I notice that the Genie doesn’t listen as well as the Echo Dot and the Genie’s responses are very slow in comparison
  • Read remaining 12 reviews for response

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Reviews around version (1.69 of 5)

  • A less expensive version of a dot, and functions about the same.
  • It was simply a cheaper, louder, Bluetooth-less version of the Echo Dot
  • In my opinion, this a great first version of an much less expensive alternative to an Echo Dot
  • Nice less expensive version of the Echo Dot
  • I bought this while on sale, thinking it would be a great addition as a cheaper version of the Echo Dot
  • Read remaining 8 reviews for version

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Reviews around drop (1.61 of 5)

  • I’m bummed that the Genie doesn’t support the Echo’s Drop-in feature too.
  • The much promised update to support drop in (for intercom) has yet to happen.
  • Initially, I was disappointed because it does not support drop in
  • It also doesn't support Drop In, which we use when the kids are playing in the bath together so we can keep an ear on them
  • I am disappointed that the Genie currently does not support Drop In, but Eufy says it may be coming
  • Read remaining 9 reviews for drop

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Reviews around connection (1.56 of 5)

  • The network connection seems to drop fairly often while the connection on the Dot is more robust.
  • Downside, rare occasions it may lose wireless connection, but that may not be the fault of the Eufy <shrug>.
  • I did try it in the garage, dropping connection an then put Dot 3, worked terrific
  • it has lost its connection more times that I can count so far
  • About once a day, the device loses internet connection and WILL NOT reconnect itself without pressing the reset button and going through the setup process again
  • Read remaining 24 reviews for connection

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Reviews around time (1.18 of 5)

  • but it has a hard time hearing my voice when it is alarming
  • The mic it self seems to have a hard time picking up my voice even at short distances I felt like I had to yell for it to respond
  • The only good time was the price point $19.99 Sale but so not worth it
  • n’t work
  • The first unit had a hard time even been seen (1 out 30 times) and could never get it to connect
  • Read remaining 28 reviews for time

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More about Eufy Genie Wi-Fi Smart Speaker with Amazon Alexa, Voice Control and Hands-Free Use, Stream Online Music (Amazon Music, Pandora, Sirius XM), Smart Home Control, AirPlay Compatible, AUX Output, Black

  • eufy Genie The Smart Speaker with Amazon Alexa From eufy, the brand that lights up your life Delightful solutions that make your house a home Smart technology and innovative design that make your life easier Created by the same team as Anker—renowned for exceptional quality and innovation The Smart Home Core Once connected to your home's 2.4GHz Wi-Fi network (5GHz networks not supported), voice interaction with your home opens up
  • Control all your Alexa-compatible smart devices, find out if you should carry an umbrella today, stream your favorite playlists and more just by asking Genie
  • An Exceptional Listener Genie uses an AudioSmart far-field voice processor
  • The AudioSmart voice processor detects sound in 360°, isolates and removes noise, then utilizes echo cancellation to hear your voice during music playback or voice prompts
  • Superior Sound An audio driver using HiFi-grade material delivers strengthened sound with minimal distortion and works with the advanced sound processor to deliver dynamic audio in crystal-clear sound
  • Always Improving Genie is ready out-of-the-box to help you around the house, but new features are added all the time via the Alexa app
  • Just download the upgrades to enjoy the new updates
  • Worry-Free Warranty At eufy, we believe in our products
  • That's why we back them all with a 12-month warranty and provide friendly, easy-to-reach support.