So use the side rails, or I have found I can also climb on from the floor while it's running at 0.4mph

The side rails are longer than normal, and very strong, which gives added support and confidence while walking and doing office work.

came broken on the side rails where you stand before getting on treadmill

When you start the treadmill you shouldn't be standing on the belt, stand on the side rail and give it some seconds to get rolling before you step on

Jumping on the side rails while I am reading a book is not a cake walk game I want to play.

I've taken to stepping off the belt and onto the side rails when I stop it, it can't hurt the mechanism but you need to do it like stepping off an escalator

and I live on a 2nd floor which leaves me to believe the reason a bar was dented as I then had to pry and hammer the bar to assemble the base.

It has an odd habit of speeding up sometimes randomly when you try to stop it for a few moments, as well as when you change speeds it hiccups sometimes misstep at first

It's hard to maintain a steady gait when the motor audibly and physically, slows as it takes the weight of each footfall for a fraction of a second

We were excited to get this treadmill, and slightly disappointed as we assembled it

and I live on a 2nd floor which leaves me to believe the reason a bar was dented as I then had to pry and hammer the bar to assemble the base.