This product worked great for several months.

Terrible product

Very well made product with so many accessories to jazz up the watch

Great product, the issue is with the charger

But still a great product.

Fitbit has continued their practice of treating hardware like software: release a terrible product and cross your fingers that you’ll be able to fix it after enough people complain.

When you pay so much money for these things you expect a good product that at least lives up to it's on claims

Great product

Released an awesome, knowingly fragile product before they had means of addressing the 100% probability that these watches will break and people will want them repaired, even pay to have them fixed.2

Product is not ready for the market yet.

Released an awesome, knowingly fragile product with no intention of addressing the 100% probability their customers will want and pay for their damaged product repaired

Horrible product and return window not long

Product did not work sent back for a refund and have yet to receive the refund.

other than that I would recommend a nice product I like.

Extremely disappointed in the services provided by both Fitbit and Amazon not so much the product

When a company knows their product is defective and won't issue a recall or issue refunds there is an issue.

They have no idea how to treat a customer or to make a reliable product.

This is the worst product fitbit has made

, I plan on working on an app for meditation for personal use, so anyone can use it).I would recommend this product for anyone debating between a Charge HR2 and this, or anyone who wants a fitness tracker/smartwatch hybrid with reasonable water resistance.

They could have had a great product with some more work, instead they released a subpar product with multiple issues

Product is crap

If they don't, I'll be looking to move on from them and it would be a shame considering that they have had good products that I've used over the last 4 years.

Good product

This is a great product for a great price.

However that is a minor thing as i rarely use my fitbit separate from my phone.overall though, its their best product

This product has a very sleek look and I love it to use as my every day watch.

I always love their products!!

Like this product because I use it to keep track of how many steps I take.

The product is useless

it is almost impossible to change the bands I do not recommend this product

The only thing that I didn’t like is how hard is to put back a new band; it is tricky and took me some time, but even though, I decided to give 5 stars because overall, this product is great.

The Versa is a great product

Otherwise great product.

Irregardless, I really did not want a third defective product, I just wanted my money back

This product was a disappointment, so we returned it.

Love my Apple products but didn’t need to be tied to another

I would not recommend this product

I do not recommend this product.

If I could go back, I would have read the reviews & went with a more reliable product.

Great product well built very happy wife

For a company like fitbit who normally takes customer service very seriously to not have a policy to repair their device on day one is a huge oversight and you should not support this product

I'm very disappointed because this is a great product in theory

Great product - battery life is incredible at 4 days, easy to use, and well made.

This product has so many defects!

Great product.. love the options and features.

So I’ll give my money to a company with reliable products.

Even more sad, Fitbit could fix the issues and make this a great product, but they don't.

Overall great product

I would NOT recommend this product and I’m really disappointed.

Love the product and the quality!

When a company knows their product is defective and won't issue a recall or issue refunds there is an issue.

But other then that I love this product

Other than I strongly recommend this product for fitness tracking.

nice product

Good product

Recommended this product to 10 friends and family who have recently ordered since we purchased this, yet I’m left with a BROKEN FITBIT.

This product still has bugs and issues.

This the worst product someone can consider buying for an Android phone

I wouldn't recommend this product until they get the bugs figured out

Released an awesome, knowingly fragile product with no intention of addressing the 100% probability their customers will want and pay for their damaged product repaired

Released an awesome, knowingly fragile product before they had means of addressing the 100% probability that these watches will break and people will want them repaired, even pay to have them fixed.2

I have loved all these products

I have to say, as someone who is a technologist and product reviewer on the side, this is the worst product I've ever owned in my entire life

Amazing brand new product.

Excellent product.

Perfect product

It's a very nice product

Awesome product

I do enjoy that it keeps my stats like I was hoping, as it is a FitBit product

Great product, the issue is with the charger

Fitbit support walked me through the steps to reset it multiple times which then lead to a complete black screen and broken product AGAIN

Love the product, after 2 months I woke up to a black

Overall, great product!

I loved this product for the first few months

Outstanding product.

defective product - Looking at the Fitbit site there have been multiple complaints about this same issue I had with my versa.

It is a great product.

While Fitbit customer service use to be great it is now horrible and they are selling defective product.

Shame that they put out such a horrible product.

Bad product, do not buy it.

but the product itself was not ready yet to be in the market.

I would not recommend this product

This product would be great if it was just a fitness tracker, as a smart watch it's awful

This product does not work--I cannot sync it with ANY of my devices, and it cannot install new apps, either

Quite disappointed in this faulty product.

Worst Fitbit product ever

When I see my friends with their Apple watches I wish I had just spent the money and bought the better product

Prevent the headache, find a better product

Excellent product!

Very nice product

This is the most frustrating product I have ever purchased

I would not recommend this product to anyone who wants to track workouts that require GPS connection through your phone, or to anyone that does weightlifting

This product is not ready to compete with other smart watches on the market

I actually tossed it in a drawer and gave it up as wasted money; bad product

This is a great product for anyone who likes fitbit

That apart a great product at a moderate pricing range as compared to the apple watch

I do have to compliment the customer service staff & their willingness to replace defective products, it's just a hassle to have to go through the process to begin with

Just the right product for me.

Do not waste your time and money on this poor product.

I recommend not buying this product.

I did find out with this product excellent Versa has one small problem it does show smudges and fingerprints

Awesome product!

This product is garbage and rather than make things right, they avoid, delay and intentionally distract hoping the consumer will go way

fitbit is killing such amazing products simply by making public such disastrous product... Fitbit Versa Smartwatch, Gray/Silver Aluminium, One Size (S & L Bands Included)

It was a fantastic product while it worked

It looks like FITBIT just put this product

I love this product

Great product I like the heart rate monitor it’s a good tool to have for people with Afib who check there rate on a daily basis and the other features are awesome a well !!

The product just stopped working after 2 months

This product looks good enough to wear to the gym to work and to play The more time that is on your wrist the more information you will get and the more results you can target .

This product works just like it is described.

I must have gotten a defective product

Good quality product!

Product is underwhelming and broke within a week

Great product

Wasted 1 1/2 hrs on the phone with them for them to tell me they can’t help me and won’t replace their defective faulty product

Until this problem is rectified, I would actually not recommend this product if you like analyzing realtime or near-realtime data from the watch

Great product

In 15 years with Amazon this is the most worthless product I have ever purchasedDO NOT PURCHASE!

I enjoy this product.

Unreliable heart rate monitor, I would not purchase or recommend this product

fitbit is killing such amazing products simply by making public such disastrous product... Fitbit Versa Smartwatch, Gray/Silver Aluminium, One Size (S & L Bands Included)

Overall, great product that can do a lot

Fitbit will not pick up WiFi or Bluetooth tried everything that is ask me to still nothing,your product horrible

I think this is a great product at an amazing price!

Instead of spending money on such a bad product go and spend it on some comedy show tickets - that way at least you would laugh for the right reason.

Great product.

How can Fitbit not replace a defective product within the warranty period

n’t work

Love t so much orderedsome for my parents for Christmas.

n’t trust a single thing you sell