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Several months later replaced my router, so I call tech support for help
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Their tech support says they only recommend their own cameras.
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Mary in tech support quickly helped me thru the process of getting them up and running foscam always seems to have great tech support..
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Mary in tech support quickly helped me thru the process of getting them up and running foscam always seems to have great tech support..
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received both and like the new functions!Oliver at tech support was extremely helpful and helped get everything up to date!!!will add some more new models soon
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If tech support sucks I'm out, but in this case the tech support was excellent
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Ran into a programming issue today and it was easy to get help from JR at Tech support.
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I had to call twice today to resolve a few problems, and I was amazed how fast their tech support department answered my phone calls, in less than 5 minutes each time.
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Tech support is awesome
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My tech support, Grey, helped to solve my confusion and set it up easily
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Had a little trouble at the very beginning called tech support they helped me took a little while to figure out what was wrong but other than that camera quality is good tech support was awesome
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Had a little trouble at the very beginning called tech support they helped me took a little while to figure out what was wrong but other than that camera quality is good tech support was awesome
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Very very relieved as my last camera setup had zero tech support
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Most importantly, for me, that is, is the tech support
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I called Foscam tech support, where the tech support representative listened to my problem and then told me:"You need to change the WiFi password on your router."No
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Even more impressive was how patient and helpful their support technicians are, especially a tech support gal whose name is "Rose
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but when I called tech support for
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I called tech support and the quickly refunded the money for the mistake and offered me a discount on the second cloud storage
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Camera is great and the Tech support Chris is very helpful.
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So far completely unresponsive to all attempts to get it to see the SD card for a manual reflash, any kind of hardware reset, etc, and still waiting to hear back from their own actual tech support
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I came home, reset, rebooted, reloaded, reconfigured, deleted the app, added the app, called tech support, language barriers in trying to reset, reconfigure, reboot, reloaded, etc. and nothing.