The star rating is a balance of attentive customer service (good) and the value of the chair at this price (good) and the construction of the chair (average) and the ad

Great product and service

Great customer service

I can vouch for good customer service with this comfortable chair.

After revising the operations and the sincere services of the vendor, I am totally satisfied and pleased with this chair, I highly recommend this product.

Great customer service.

That coupled with the outstanding customer service

5 stars for a great customer service

Great chair and great customer service!

I was initially going to give this chair 4 stars however the amazing customer service forced me to bump it up to 5

I was initially disappointed with my purchase, but the company's excellent customer service changed my mind.

I bought the red insert chair and can only hope it gives good service.

Overall great chair good customer service.

Firm and uncomfortable yet soft...mmmm excellent customer service!

Excellent customer service and fast response to inquiries

Seller is sending a replacement part that will hopefully fix the problem, this is great customer service so far

Great customer service.

Excellent customer service!

Because of that awesome customer service, I am changing my star rating from one star to five stars.

Update: awesome customer service

Great customer service, nice chairs

Good customer service

though the first one I bought had a defect, the manufacturers great customer service had them sending me a brand-new one right away

I really appreciated the customer service

Nice chair and great service of Furmax!

Very Cooperative customer service, and a great chair

Nice looking chair, and over the top customer service!

Nice looking chair, and over the top customer service!

so I've changed my review for the great customer service

They have an excellent customers service.

product is just as described , great service

Great customer service amazing product!

Worthless customer service from FURMAX

Very fast and responsive customer service, best I have encountered on Amazon4

The only positives I could give for this chair is that the padding has held up and thus it is still reasonably comfortable