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Took me 3 hours to install the Zen Wi-Fi... turns out it was a defective unit.
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I bought these units because I thought it would be more cost effective than the more expensive WIFI 6 units however, if you are thinking about making the move to WIFI 6 it may be cheaper because you will need less units.
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I do agree with a commenter that stated these new units were troublesome when they were first released back in Nov 2019.
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Is it a defective unit, not sure?
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It appears that a few months back, Google released a firmware that made previously well-performing Nest Wifi units start performing not so great (signal mysteriously dropping to 12-15Mbps)
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Two units solved my problem and the signal is VERY strong everywhere, upstairs and downstairs
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These units dont like Managed switches.