Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Goo... - 2024 report by Whydis

Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)

Style:AC1900 Meet OnHub, the router from Google and TP-Link that’s built for fast Wi-Fi on all your devices. OnHub provides Wi-Fi speeds up to 1900 mbps to help with smooth streaming, gaming, and downloading. Its unique design and 13 antennas provi...

Reviews by Features

Tech support

(48 reviews)
Coverage

(120 reviews)
Setup

(157 reviews)
Speed

(182 reviews)
Range

(154 reviews)
Feature

(103 reviews)
Performance

(107 reviews)
Product

(169 reviews)
App

(124 reviews)
Signal

(191 reviews)
Device

(123 reviews)
Thing

(99 reviews)
Software

(27 reviews)
Lack

(22 reviews)
Customer

(30 reviews)
Problem

(20 reviews)
Time

(32 reviews)
Connectivity issue

(18 reviews)
Connection issue

(21 reviews)
Wire

(17 reviews)
Zone

(14 reviews)
Spot

(33 reviews)
Ip

(23 reviews)
Wifi issue

(15 reviews)
Drive

(17 reviews)
Ips

(11 reviews)

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Reviews around tech support (4.63 of 5)

  • so I called their tech support from the website in their instructions
  • The tech support agent kept wanting me to reset it, over and over and over again
  • This was impossible to get back up and working, and the tech support was HORRIBLE!!!!!!!
  • Tech support will do their best to help, without a solution
  • My Asus would still do about 24MB/s, but the internet would practically die when the transfers were going on.3
  • Read remaining 48 reviews for tech support

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around coverage (4.47 of 5)

  • If you need a router that has great coverage and is easy to use, get this router
  • They've all had various problems, from regularly required reboots, poor WiFi coverage, connectivity problems to work using standard connectivity methods, poor performance, etc
  • Great coverage throughout my house and is (wait for it....
  • Pros:- Router setup is typical and easy- Great WiFi coverage
  • Because of the forced shared SSID on both bands, I have connectivity issues on the limits of the range of the 5G band where my devices refuse to switch to 2.4G band
  • Read remaining 120 reviews for coverage

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Reviews around setup (4.36 of 5)

  • I wanted something with fast and easy setup and this was not that.
  • VERY EASY Setup - although I did have to google the instructions.
  • the range is great, speed is unmatched, and setup was very easy.
  • The setup for the router was very easy and straight forward
  • Setup wasn't super hard, but I considered myself to be technology literate
  • Read remaining 157 reviews for setup

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Reviews around speed (4.26 of 5)

  • I have Wifi all through my home now with great speed and connectivity
  • This router is very easy to set up and has great range and speed
  • Poor range, less than stellar speed, spotty connection, etc..
  • So far, no one has experienced slow speeds or drops in connection
  • Super fast wifi router with excellent speed and connectivity
  • Read remaining 182 reviews for speed

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Reviews around range (4.23 of 5)

  • Another great benefit is that the range is far better than our previous router.
  • Then when I renovated my kitchen and changed all of my lighting to LED bulbs (which significantly hurt router range
  • the range is great, speed is unmatched, and setup was very easy.
  • Poor 5Ghz range, shorter than my old ASUS RT-AC68U router.6
  • Setup was easy, range was much better than my old Linksys router - and it looks great (even the cables).
  • Read remaining 154 reviews for range

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around feature (4.04 of 5)

  • It does lack more advanced features that you would find in a router that supports DDWRT, for example, so if you're looking for something similar this isn't the router for you.
  • It knows if you've connected to a modem with router capabilities -- even if these features are disabled
  • It's as simple as my Apple router was, but with many great features in the App
  • App has cool parental features (like pausing a selected group of devices) that are nice, but I don't really
  • The current V2 production model (V1 is out of production) has very dumbed down Firmware that lacks many features and capability
  • Read remaining 103 reviews for feature

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Reviews around performance (4.03 of 5)

  • After I disabled the built-in antivirus I had been experiencing very poor performance
  • It then tries to force your device onto the 2.4ghz where performance is even worse
  • I highly recommend this router for someone that needs great performance and coverage.
  • The performance of the laptop has always been disappointing but now it is very good
  • This router has great performance, and I like the administration interface.
  • Read remaining 107 reviews for performance

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Reviews around product (3.94 of 5)

  • This is a review of a free product received from TP-LINK as part of the review program
  • Basically, the router was released as an unfinished product.
  • This is a review of a free product received from TP-LINK as part of the
  • This is a review of a free product received from TP-LINK as part of the review program
  • It keeps dc me from my games this is a very bad product
  • Read remaining 169 reviews for product

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Reviews around app (3.84 of 5)

  • Just ordered this router and I was able to set it up very quickly and the app was very easy to use
  • , the app is pretty simplistic and easy to live without
  • The thing is a pain to configure, because the app is so buggy
  • App is absolutely useless when the internet connection is down
  • Only downside is the app, which is terminally stuck on "checking for updates"
  • Read remaining 124 reviews for app

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Reviews around signal (3.75 of 5)

  • This router has no issue sending signal to the basement where the xbox is.
  • The signal is now super strong all over the house, very fast and very very consistent
  • Got better signal strength where other routers failed miserably
  • Did not need any extenders as we get very strong signal throughout the two-storied home.
  • Two of the bedrooms that would get spotty signal, now have have full strength.
  • Read remaining 191 reviews for signal

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Reviews around device (3.60 of 5)

  • This is like each device getting its own “private” router
  • Has no problems running multiple devices at once, have yet to see a slow down
  • When it happened all wireless devices would lose connectively
  • Download the Google On app and your smart device will auto detect the router.
  • This is a great device, easy to set up and well worth the money!
  • Read remaining 123 reviews for device

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Reviews around thing (3.35 of 5)

  • The only good thing about this router is if you are looking to add an additional router in your house, not as bridge, but just a second router.
  • The single most annoying thing is the app based interface, its great if things are working, its pure frustration if you have network issues.
  • The single most annoying thing is the app based interface, its great if things are working, its pure frustration if you have network issues.
  • This should have been a good thing considering we couldn't understand each other on the phone, but the problem is
  • The thing is beautiful, but most of all it is the best performing router I have ever owned
  • Read remaining 99 reviews for thing

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Reviews around software (2.37 of 5)

  • no more need to screw in the antennas and I love it.-The router is also fairly light and not as massive as my Asus, so i love this as
  • As typical with devices like these, I upgrade the firmware to make sure I have the latest features, it is running as good as it can, etc
  • The software on this router is terrible but has gotten a bit better after an
  • It has an old tech look about it and is pretty big compared to the aforementioned cheaper router`s, but if you have burn money, then I would recommend this router.
  • Going to have to RMA and get replacement from TP-link after only 4 months in service :(TP-Link AC3150 Wireless Wi-Fi MU-MIMO Router has a lot of potential that is wasted by horrible software implementation
  • Read remaining 27 reviews for software

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around lack (2.25 of 5)

  • The lack of other interfaces to manage the product is disappointing.
  • I like the performance and features, the lack of ports is the only downside for me
  • As typical with devices like these, I upgrade the firmware to make sure I have the latest features, it is running as good as it can, etc
  • I now have service on the third floor as well as in the garage on the first floor all with this single router
  • All in all, I cannot recommend this router given the privacy concerns, the barebones app experience (if you disable cloud) and the lack of any interface other than the app itself
  • Read remaining 22 reviews for lack

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around customer (2.18 of 5)

  • Looks great, reliable, fairly user friendly interface and SUPERIOR customer service
  • NitroQAM technology, stable, strong consistent signal, fast and easy setup, router more suitable for very large homes or business with many devices, tether app very resourceful, customer service top notch, well made, excellent 2 year warranty, 24/7 tech support,CONS
  • I have a rule on buying ANY electronic device over $100, BUY the extended warranty!I researched the Knight Hawk products but was scared off by the reviews of the terrible customer service.
  • I had a bit of difficulty hooking it up because of the Frontier router/modem combo but the Google help line was fantastic, the best customer service I've experienced.
  • Trust me when I say there are better routers out there and a customer support team that is more than willing to
  • Read remaining 30 reviews for customer

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Reviews around problem (2.11 of 5)

  • You know there is a big problem when even the wired connections are not working much less the WIFI
  • I have read other reviews concerning this problem, but I blew it off.
  • I ignored the problem as the other 5GHz channel and the 2.4GHz one were working fine
  • Then the same problem again.... I cannot recommend to buy this product
  • Like many, i also had the problem with 2.4ghz and one of the 5ghz band stop working
  • Read remaining 20 reviews for problem

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Reviews around time (2.09 of 5)

  • (pic posted - top number is this router, bottom is the Linksys).My Dropcams would lose connection several times per hour, and they haven't broken connection in over two days now
  • The customer support this time says that I didn't have a picture of the serial number attached to the case, which was NEVER asked for.
  • Sometimes it would say great, other times it would say not connected.
  • This time it took several minutes during which I suspect the device updated its firmware
  • Every time I reboot, I lose all WIFI settings and have to reconfigure device
  • Read remaining 32 reviews for time

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around connectivity issue (1.71 of 5)

  • n’t look nearly as much like a spaceship as other routers in its class
  • n’t look nearly as much like a spaceship as other routers in its class
  • The bad - I've been wanting to assign static IP's to a couple of devices that are hardwired via a switch I have connected, but when looking at the network and trying to find which Mac address is assigned to what device, the current UI refreshes the list every time you look at a device then go back
  • With that being said, with a switch added to the chain, this Router has resolved all of my connectivity issues in my house.
  • I got this to replace a wireless router that was having intermittent connectivity issues.
  • Read remaining 18 reviews for connectivity issue

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Reviews around connection issue (1.67 of 5)

  • Faster isn't always better if you have connection issues
  • Use to have connection issues with devices that are far from away from router but these external antennas did the trick.
  • I started looking for an alternative after Netgear's replaced router started showing similar connection issues
  • Returned due to 2.4 GHz network dropping after router had been on a couple days, connection issues from 2.4-only devices, and an insane error message stating "The 5GHz network is unavailable due to restrictions in your region/country."
  • n’t look nearly as much like a spaceship as other routers in its class
  • Read remaining 21 reviews for connection issue

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Reviews around wire (1.65 of 5)

  • I haven't had any issues, it handles all of my devices quite well (25 wireless and 3 wired).
  • It comes with only one ethernet jack, so you may need a network switch if you have more than one hard wired device
  • I have the Smart TV wired network through LAN cable which just 2 meter away from the router
  • One would think the wired would always be faster but this is just an example of how "up and down" this router performs.
  • Not quite wire speed nor as fast as the fiber modem's built-in radio, but not bad, so that verified that the test setup was valid.
  • Read remaining 17 reviews for wire

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Reviews around zone (1.27 of 5)

  • If you're looking for better reach in dead zones in your house, this is not the product you're looking for.
  • I've had issues with my internet and always had dead spots, now I have no dead zones and we haven't have 10 devices connected and this is the best Wi-Fi router ever.
  • In other words, this thing is a beast!Say goodbye to dead zones, slow connections, fighting over bandwidth because everyone wants to stream the latest reality drama at the same time and/or lags when you're trying to win an intense console gaming session
  • Works great even in my "dead zone" home (ZERO cell reception)
  • The dead zones at my house are now getting great WiFi coverage
  • Read remaining 14 reviews for zone

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Reviews around spot (1.24 of 5)

  • I previously had an asus router that had dead spots review that were horrible for video calls
  • I have connectivity all through my house and no dead spots.
  • In a large house it manages to cover most areas that used to be dead spots compared to my previous Asus ac router
  • In my opinion, I prefer a spot for this router that is not easily seen
  • I have full coverage with no dead spots and this router has excellent performance.
  • Read remaining 33 reviews for spot

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Reviews around ip (1.22 of 5)

  • This is insane as I have both dynamic and static IP which I have to manually input again
  • Unfortunately, the static IP configuration didn't go well.
  • I've now configured two static IP addresses on two of my devices
  • Easy to set up except that the documentation did not clearly how explain how to give a hard-wired networked device a fixed IP
  • I've got several devices on my LAN with static IP's, none of which now work because Google thinks I'm too stupid to be able to set my LAN IP address
  • Read remaining 23 reviews for ip

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Reviews around wifi issue (1.17 of 5)

  • Other Thoughts: I would highly recommend this to anyone really wanting a whole home solution to wifi issues
  • The bad - I've been wanting to assign static IP's to a couple of devices that are hardwired via a switch I have connected, but when looking at the network and trying to find which Mac address is assigned to what device, the current UI refreshes the list every time you look at a device then go back
  • The bad - I've been wanting to assign static IP's to a couple of devices that are hardwired via a switch I have connected, but when looking at the network and trying to find which Mac address is assigned to what device, the current UI refreshes the list every time you look at a device then go back
  • The replacement fixed all my WiFi issues I was having prior
  • I have satellite Internet and have had slow WiFi issues
  • Read remaining 15 reviews for wifi issue

You are reading snippets from reviews of Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)


Reviews around drive (1.00 of 5)

  • The USB port, which I used for an external hard drive for storage and file sharing across multiple devices DOES NOT WORK
  • It boasts 2.4 Ghz and 5 Ghz channels, two ports USB (2.0 and 3.0) you can create your own personal network cloud with an external storage hard drive
  • It's easy to set up and operate, but the USB port is not in operation - you cannot connect an external hard drive
  • coverage of the 2.4 GHz band is very good and the 5GHz is good, but it is a limitation of the waves properties, not of the router itself.-I connected my external hard drive to the USB 3.0 port and was recognized
  • You may connect external hard drives and/or printers to share in your network
  • Read remaining 17 reviews for drive

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Reviews around ips (1.00 of 5)

  • It will pop up a warning that says that you will lose support for WAN configuration, UPnP, port forwarding, client static IPs, and DNS settings.
  • The bad - I've been wanting to assign static IP's to a couple of devices that are hardwired via a switch I have connected, but when looking at the network and trying to find which Mac address is assigned to what device, the current UI refreshes the list every time you look at a device then go back
  • It's simple and more modern than a "blocky" router.- You can assign static IPs to certain
  • The newest firmware has more settings in the app (port forwarding, DNS settings, WAN settings, Static IPs, UPnP), so they're listening to the users and they're getting these things more in line with the other AC routers in terms of Advanced Options
  • You can't add the DHCP configs via Mac address, you can only assign static ips to devices that have connected to the ON via DHCP once.
  • Read remaining 11 reviews for ips

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More about Google WiFi Router by TP-Link - OnHub AC1900 (Managed by Google WiFi APP)

  • Style:AC1900 Meet OnHub, the router from Google and TP-Link that’s built for fast Wi-Fi on all your devices
  • OnHub provides Wi-Fi speeds up to 1900 mbps to help with smooth streaming, gaming, and downloading
  • Its unique design and 13 antennas provide reliable speed in every direction, covering up to 2,500 square feet
  • And OnHub can connect 100+ devices at the same time, so everyone can enjoy what they love to do online.