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Other than the small buttons, this is a feature rich phone with a compact footprint
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Speed Dial, lets you not only quickly call your favorite numbers, but also dial your favorite feature
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It's feature-rich without too many bells and whistles, and the call quality is comparable to a landline
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The best feature of this phone is going to be the 12 programmable buttons (aka DSS keys), which are arranged as 4 pages of buttons, giving you 48 virtual buttons, so you can set up BLF (busy lamp field) buttons.
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But now the best firmware feature will be the ability to schedule a reboot :)