• Reviews around customer (5.00 of 5)

    Holy Stone F181W Wifi FPV Drone with 720P Wide-Angle HD Camera Live Video RC Quadcopter with Altitude Hold, Gravity Sensor Function, RTF and Easy to Fly for Beginner, Compatible with VR Headset

    • * Great Customer ServiceI would highly recommend this drone for a first time user.
    • I will be a loyal Holy Stone customer for life.
    • Good customer experience!
    • THANK YOU HOLY STONE!!!OUTSTANDING customer service.
    • A lot of other companies could learn a thing or two about great customer service from both Jolin and Holy Stone.
    • Great customer service
    • Fantastic customer service.
    • Excellent product love the drone great camera and excellent customer service
    • I will change the stars when it arrives, but so far GREAT customer
    • Talk about great customer service!After seeing my excitement over such a cool gadget, unbeknownst to me, my wife purchased this identical drone for me.
    • Thanks holy stone customer service.
    • They had good customer service.
    • One of the reasons I chose the Holy Stone was that the company has a great reputation for exceptional Customer Service plus the F181W got lots of praise as a good drone for newbys
    • There are tons of great reviews regarding customer service and while we have not yet run into any issues, I received a couple follow-up emails inquiring about the satisfaction of our purchase
    • I am updating my review because of the outstanding customer service this company
    • Great product , best buy for the money, Outstanding customer service
    • I am greatly satisfied by Holystone's amazing customer service
    • Again thank's to Libby for the help and support in resolving this issue, Satisfied customer,
    • Thank you for your awesome customer service!
    • They have GREAT customer service and really care about your experience and happiness
    • Now that is top customer service
    • Holy stone customer service is amazing as well
    • and I think flying better than the original one (when it first worked).Due to the excellent customer service and the somewhat fragile nature of drones (esp. when flown by a beginner like me), I would highly recommend Holy Stone
    • I reported the issue to Holy Stone customer service.
    • Great product and great customer service and support.
    • Thank you for a great customer service!
    • I was quite amazed that not only was I being helped by a knowledgeable and patient customer service person, but this was being done on a Sunday evening
    • I'm updating my review from 2 to 5 stars for stellar customer service and the fact the 2nd drone has been performing flawlessly
    • I am changing my review to a 5-star because the Holy Stone customer service was very proactive in reaching out and resolving the matter
    • We bought Holy Stone brand in large part to reviews that mentioned the excellent customer service, and we can now confirm that ourselves.
    • What a great drone and great customer service.
    • Emailed Holy Stone and their Customer Rep Suity responded in 20 minutes (on a Sunday night!)
    • AMAZING customer service, they worked with us so that we could again experience owning another drone
    • I had a problem with the camera, but Ally from Holy Stone customer service promptly sent out a replacement no charge.
    • Holy Stone has great customer service
    • Holy Stone is sending a replacement drone for free best customer service I have ever experienced they really stand behind their products
    • If you are looking for a excellent customer service and a reasonable priced drone, no need to look beyond Holy Stone.
    • After the fantastic customer service, my son said he wouldn't buy another drone from anyone but Holy Stone
    • Great customer service, durability not so much
    • One thing that a lot of other people have commented on and that I've actually experienced is that Holy Stone has unparalleled customer service
    • Holy Stone is a great company with outstanding customer service.
    • Another positive is that Holy Stone has very good customer service.
    • The reviews of holy stone customer service is actually what clinched it for me though
    • In my whole online purchasing experience, I had never seen such a great customer service
    • Outstanding customer service!
    • I can't say enough about Holy Stone's exceptional customer service.
    • GREAT customer support
    • GREAT customer support
    • Excellent customer service
    • Holy Stone customer service is the best
    • Had a motor burn out the first week, but Holy Stone customer service was excellent, sending a replacement quickly
    • The Holy Stone customer service was absolutely outstanding
    • Apparently I had a problem in the circut board, but Holy Stone customer service was very helpful and knowledgeable, and they are sending me a replacement free of charge.
    • I will say that Holy Stone customer service was all over it with three emails before I even received the package welcoming me to the family and giving me numerous ways to contact them with any questions
    • We chose Holly Stone because we read all of the reviews about how they stand behind their product and offer great customer service
    • Outstanding customer service.
    • Absolutely fabulous customer service!
    • Initially I rated this review with a 1 star, but after the superior customer service I received I am increasing that to a 4.First of all I would like to mention that we were VERY careful in handling and read the instructions before initial use.
    • Camera was replaced by company showing that great customer service others mention.
    • I heard they had great customer
    • Good customer service and wonderful technical support
    • Good customer service and wonderful technical support
    • Amazing customer service and the drone is as advertised - great for starter to moderate skill level
    • Easy to handle, sturdy build quality and the best part: incredible customer service!Let me explain this tough
    • So far I can not find any negatives and all that I have read indicates that Holy Stone has great customer service so I am not worried it something does happen.
    • That is great customer service
    • Thanks fir what is abnormal now a days......actual awesome customer service!!!
    • Very excellent customer service
    • Although based in China, they have hugely responsive customer support
    • I bought my first Drone from Holy Stone, the camera's drone do not work, so I called to the customer service line and I spoke with Carrie (she has a great customer skills
    • Great customer service
    • I fully recommend this product and the company for their amazing customer support.
    • I may just be biased / spoiled because I also have a DJI Phantom 3 that takes amazing quality photos and video ( its also in a way different price league ).Overall this is a good product that comes with excellent customer support and a spare battery with its own charging cable which is a plus.
    • Holy Stone customer service is also very friendly and helpful when you find yourself in need of assistance wether replacing parts or learning to fly better and enjoy your drown at the next level
    • Fun Drone!Had some issues with the first one and their awesome customer service send me a replacement charge free!Would def recommend!!
    • The battery does run out fairly quickly, within 4-5 minutes of flight time, and I had an issue with one of them not charging, but Holy Stone customer service is amazing
    • And contacted Holy Stone customer service, instead of their tech support
    • Good product and excellent Customer Service !
    • Will recommend to others who is looking forward quality Drone and good customer service.
    • Great customer service when I needed a replacement part for one that I lost.
    • I can assure you they are all accurate and honest - especially the comments about the stellar customer service from Holy Stone
    • and I especially like how well the customer support team works to help with any problems.
    • Good customer service, honest product description, and great price.
    • Great customer service
    • They have one of the best customer service if you are having problems reach out to them
    • Good customer service is one of the reasons I went with product
    • Easy to use, great customer service, inexpensive.
    • Great customer service.
    • The deciding factor for me was the features this drone has for the cost vs. other drones I reviewed and the excellent customer support from Holy Stone
    • Good customer service
    • You don’t find customer service like this anymore.
    • Once again I would like to say if you are searching for a beginner drone in this price range, I would suggest getting this one or any other Holy Stone drone based alone on the outstanding customer service I received.
    • A great product, and great customer service, i had a small challenge and the team over delivered with support and spare parts, highly recommend
    • Plus you have Holy Stone backing you up with super customer support
    • It’s great that they really make sure their customers are happy and satisfied with their products
    • Holy Stone knows what happy customers are worth!
    • Other than that awesome product and awesome customer service.
    • They provided us with an amazing customer experience and one that is SO rare these days
    • Great customer service
    • Great Customer Service!
    • Great Product and great customer service
    • I now have a working Drone set and I am a happy customer as of today
    • The main reason I decided to go back with another Holy Stone product is because of their great customer support I experienced with a minor issue I had with the Predator; they quickly sent a replacement and allowed me to keep original for parts
    • Excellent customer service, good product.
    • Now that is proactive customer service!!!
    • Most importantly they have an amazing customer support which ı have never seen
    • Great customer service, responsive in resolving the issue
    • Holy Stone has proved itself to have truly remarkable customer service
    • And Holy Stones excellent customer service means we will keep recommending them.
    • Love it, works tremendously and they have the best customer service.
    • The LED’s really look cool for flying at dusk and makes it easy to distinguish the front from the rear and flying at maximum height you can capture great sunset video