On the positive side, they have great customer service and has been very willing to help and answer questions at a very promptly manner

Contacted Holy Stone and they promptly replaced it for me, excellent customer service by Crystal

Because of Holy Stone's excellent customer service this drone is worth a try!

We're back up and running and very appreciative for the prompt customer service!

Great customer service in case you ever need them, always glad to help.

We're back up and running and very appreciative for the prompt customer service!

Because of Holy Stone's excellent customer service this drone is worth a try!

Contacted Holy Stone and they promptly replaced it for me, excellent customer service by Crystal

Great customer service in case you ever need them, always glad to help.

Edit - Great customer service that sent me a new one and couldn't have handled it better!Thanks!

Update: customer service is excellent and willing to provide a replacement at a very generous discounted price

If your on the fence about this drone ,let me be the one to tell you to buy it.the best priced for what it offers on

(received it next day!)Product features (given the price point) - 5 starProduct quality - 4 starProduct given its price - very happy with the productAnyone who want to start playing with drones, I suggest holy stone U818A should be your first drone

Great price, great drone for the novice or advanced flyer.

The price was very reasonable for a first time buy instructions very simple and putting together was a piece of cake

My son really likes the lights on the bottom when flying this at nighttime

I would highly recommend this drone t anyone looking to purchase one.

We like buzzing around the farm taking aerial shots of the livestock, and it has actually become a useful tool vs climbing on ladders, or going out to physically lay eyes on the entire herd!**We love the night lights too

This thing is very quit and looks very nice with the colored LED lights on it

Great product and exceptional customer service....the only drone device worth purchasing!!

These are great products and I will certainly let my friends know.

I would not recommend this product.

The product they sent me works well and is great for anyone looking to start recording scenery with a drone

I would highly recommend this drone t anyone looking to purchase one.

We have not yet crashed it on concrete, because my son mastered his piloting (and tree-trimming) skills within the first 10 minutes and now understands that the batteries run out rather quickly, give or take 5-6 minutes.

My son who is in his 20s and well versed in video games was flying this quad well after 20 min of practice

My son got this drone for his birthday and absolutely loved it....until the dog chewed it up on the third day he had it

My son really likes the lights on the bottom when flying this at nighttime

After about a week, my son complained that the screws came loose

Unfortunately my drone ended up in a tree lost, but having learned from my experiences and using Holy Stone's Customer service, I am looking to purchase a better quality drone from Holy Stone

One thing that need improving is battery life, this drone has one of the worst batteries I have seen, and the build quality is not the best

Good quality drone (not trying to compare it to a DJI Phantom of course)

I would highly recommend this drone t anyone looking to purchase one.

The quality of the video camera is very good indeed, he hasn't used to still camera yet

I love their customer service as I had a minor problem on an earlier model and they were super.

Drone with HD Camera,Holy Stone RC Drone Quadcopter with HD Camera Headless Mode,One Key Return Home and Low Voltage Alarm

The onboard camera is limited but useful.

On that note, I applaud the customer service for reaching out and sending out extra batteries promptly!In the box you get the ready-to-fly drone, no assembly required except for connecting the battery, 2 batteries, a charger, a remote with some markings perfectly confusing for a 10yo as well as for grown-ups, a memory card for camera, and the USB adapter for the memory card, extra blades, and a manual.

On that note, I applaud the customer service for reaching out and sending out extra batteries promptly!In the box you get the ready-to-fly drone, no assembly required except for connecting the battery, 2 batteries, a charger, a remote with some markings perfectly confusing for a 10yo as well as for grown-ups, a memory card for camera, and the USB adapter for the memory card, extra blades, and a manual.

The drone was responsive to the controller, and took very clear videos and pictures

Easy to operate, camera takes pretty good pictures and video

it is great drone for the price and it takes great pics and video

The video is impossible to take

This is his second drone with camera, the Holy Stone camera is very clear video, even at night.

It also stars to get a bad signal with controller around 20 feet

Shipped quick and everything worked as it was advertised

The home button is not effective once the signal is lost

I love their customer service as I had a minor problem on an earlier model and they were super.

On that note, I applaud the customer service for reaching out and sending out extra batteries promptly!In the box you get the ready-to-fly drone, no assembly required except for connecting the battery, 2 batteries, a charger, a remote with some markings perfectly confusing for a 10yo as well as for grown-ups, a memory card for camera, and the USB adapter for the memory card, extra blades, and a manual.

The controls on the transmitter are very smooth and respond well to small corrections

I would highly recommend this drone t anyone looking to purchase one.

When I lost control of the drone and desperately needed it to return to home, it didn't work

I flew it too high and between the wind and my terrible control, it ended up in my forest

The remote control has some sort of a rattle when you shake it and no longer connects to the drone