• Reviews around service (5.00 of 5)

    Holy Stone U818A Drone with 720P HD Camera 2.4 GHz 6-Axis gyro RC Quadcopter for Kids with Headless Mode, One Key Return and Low Voltage Alarm, Easy & Safe to Fly, Includes Bonus Battery

    • Because of Holy Stone's excellent customer service this drone is worth a try!
    • Super awesome costumer service!!
    • Definitely top notch customer service.
    • We're back up and running and very appreciative for the prompt customer service!
    • Very durable, very good customer service so far, very happy with this shopping experience!
    • Excellent customer service!
    • Great customer service
    • I love their customer service as I had a minor problem on an earlier model and they were super.
    • Great customer service in case you ever need them, always glad to help.
    • Awesome customer service!
    • Great customer service
    • Such a great company and great customer service.
    • On that note, I applaud the customer service for reaching out and sending out extra batteries promptly!In the box you get the ready-to-fly drone, no assembly required except for connecting the battery, 2 batteries, a charger, a remote with some markings perfectly confusing for a 10yo as well as for grown-ups, a memory card for camera, and the USB adapter for the memory card, extra blades, and a manual.
    • I still feel as per my original review below but i wanted to clarify that the product works as described and their customer service
    • Excellent customer service too.
    • Great customer service
    • Great product and exceptional customer service....the only drone device worth purchasing!!
    • So far excellent customer service.
    • I don’t think I’ve ever received such amazing customer service
    • Contacted Holy Stone and they promptly replaced it for me, excellent customer service by Crystal
    • Excellent customer service!!!
    • Awesome costumer service.(First drone old review
    • Edit - Great customer service that sent me a new one and couldn't have handled it better!Thanks!
    • This company has fantastic customer service.
    • Great customer service.
    • Here is my rating summary:Holy stone customer service - 6 star!!Amazon/product distributor - 5
    • Service from Amazon was great, delivered when promised
    • On the positive side, they have great customer service and has been very willing to help and answer questions at a very promptly manner
    • Excellent customer service