Many people have complained about the unit short-cycling their heating system and causing unnecessary wear and tear.

Needed some help getting it to link up with my wifi, but the Honeywell tech support people were great -- on a weekend, no less.

There ARE disabled people out there who simply want to control their systems from their bed or wheelchair

Some people are concerned that Honeywell may begin charging for the app at some point

I've read some people having problems with connecting it

I believe it is also possible to remotely lock the thermostat's controls to stop people messing around with it

they possibly can to deter people from returning the junk products that they've purchased