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I contacted HyperChiller directly and they sent me a new outer shell free of cost the very next day!
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Worked good for a month then the outer shell got a big crack in it
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The outer shell cracked right down the side while my Keurig was filling it with coffee
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Unfortunately my outer shell has cracked just beflow the logo on one side all the way to the bottom.
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Outer shell cracked and made it unusable
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Outer shell Cracked in first two weeks of use
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The outer shell cracked while in the freezer
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The outside shell cracked within 4 months, which I am guessing is probably something they expect since the warranty only covers the first 90 days.
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I love iced coffee‘s in the