Also potatoes were not evenly cooked top rack was burned middle rack was under cooked.

is that the top and bottom rack do cook unevenly.

The top rack almost burned the top and the lower rack didn't cook much.

Unfortunately having two racks for cooking isn’t as impressive as one would expect because the food on the lower rack literally takes twice as long to cook

The food on the top rack cooks twice as fast as the food on the bottom

Unfortunately the bottom and top rack do not cook evenly - the top browns and the bottom stays raw/uncooked

The double racks are SUPER convenient... we can load up a lot of food in there.

The top rack cooks nice and brown on the top.

One problem is the racks, one is very high in the oven and one low, awkward to get to either on, secondly when you use the rack pulling out tool juices drop everywhere and makes a mess.

I also love having 2 racks and the additional tools it comes with

know what the 5-star reviewer was talking about when he/she said they can fry French fries on the top rack and a rotisserie chicken in the lower rack.

Another thing that’s annoying is if you cook something on the top rack it burns and everything underneath doesn’t cook

The top food always gets brown way faster than the bottom one.3) when I only use one rack but place on lower level, I sometimes have to place to the top rack to get browned.4

Several burnt tortillas later, I figured it out and rescued my food on the top rack a few minutes prior to removing the food on the bottom rack

Items on bottom rack have to be cooked longer or switched to top rack in order to get browned and crisp.

Love the racks

Highest rack will burn and lower one will not be cooked all the way.

But the most annoying thing is that the skewers (included) are supposed to be places in the skewer plate (not included), I ended placing the kebabs in a rack, very disappointing result.

The top rack almost burned the top and the lower rack didn't cook much.

The racks clean up very easily as well.

It heats up quickly, I love the sturdy racks, and how easily they clean

Also potatoes were not evenly cooked top rack was burned middle rack was under cooked.

I took those out, moved the bottom tray up to the top rack and cooked them for 3 more minutes.

We’ve used the racks and this machine works great!As soon as we get the parts, this is shooting straight up to five stars

It's very easy to use, and the food racks themselves are very easy to clean.

Some of my favorite foods to cook with my air fryer: swordfish, striped bass, chicken & sweet potato fries!With 2 racks for cooking & a 3rd rack (drip pan) it has twice the capacity of a 7 quart air fryer I purchased (returned) from Sam’s

But the air fryer to works best on top rack if you want what you cook to be crispy

so liquid just constantly drips down, and to put them on a cooling rack when the come out would just make a bigger mess

And now you pull them out twice as often because the top rack is cooking at a very different rate than the bottom rack.

Love the racks and the window where you can see what you are cooking unlike the other fryer

and it tastes just as great as when I first got it

Great product easy to use for the most part it's easy to clean as with any type of fryer you're always going to have some form of splatter