First the good:Nice looking Television with thin bezel

For the money, this television is amazing

Not only does this TV not work at all, but when I talked to the companies customer service representative on the phone she didn’t apologize and she didn’t care that it is a huge inconvenience to me because of their faulty televisions

Even with the lack of decent firmware for a $200 (In my case well under $200) flat panel, it does have a very good picture, excellent internal audio, and it is a nice-looking Television