Linksys N900 Wi-Fi Wireless Dual-Band+ Router with Gigabit &... - 2024 report by Whydis

Linksys N900 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB Ports, Smart Wi-Fi App Enabled to Control Your Network from Anywhere (EA4500)

Linksys N900 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB Ports, Smart Wi-Fi App Enabled to Control Your Network from Anywhere (EA4500)

Reviews by Features

Tv

(24 reviews)
Customer support

(54 reviews)
Setup

(96 reviews)
Tech support

(72 reviews)
Coverage

(56 reviews)
Speed

(113 reviews)
Range

(134 reviews)
Wifi

(56 reviews)
Product

(150 reviews)
Performance

(65 reviews)
Feature

(77 reviews)
Work

(53 reviews)
Signal

(128 reviews)
Connection

(89 reviews)
Firmware

(64 reviews)
Connectivity

(29 reviews)
Customer service

(23 reviews)
People

(18 reviews)
Wire

(22 reviews)
Reset

(19 reviews)
Hour

(12 reviews)
Fix

(8 reviews)
Connect cloud

(35 reviews)
Cisco cloud

(42 reviews)
Drive

(74 reviews)
Phone numb

(12 reviews)

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Reviews around tv (5.00 of 5)

  • I use this to stream internet to smart tv, laptops, tablet and phones
  • It works great and allow me to give priority to my laptop over the smart TV.
  • , thought it was an upgrade but not, new smart tv could not pickup due to low signal
  • I stream a lot of media between my computer and smart tv
  • Works great does things I didn't know I could do with smart tv
  • Read remaining 24 reviews for tv

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Reviews around customer support (4.57 of 5)

  • I love businesses like this that have good customer support.
  • I think this is a good router ,also the customer support was very good
  • so it appears as "down" as far as the cloud management s/w is concerned
  • Lynksys customer support is awesome, but so far that is it
  • But the cherry on the cake was customer support which I called twice.
  • Read remaining 54 reviews for customer support

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Reviews around setup (4.51 of 5)

  • This router has a 'smart' setup utility that DOES NOT WORK.
  • Its setup is very easy and the web admin is very easy and friendly as well
  • The setup doesn't work because the disk it came with has firmware that no longer works.
  • Interface for setup and configuration very easy to use.
  • The setup was easy and my home network was up and running in minutes.
  • Read remaining 96 reviews for setup

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Reviews around tech support (4.34 of 5)

  • It was the most frustrating tech support experience I've ever had
  • Tech support could not determine my problem, but I've seen several reviews posting the same problem.
  • As some reviews mentioned, calling tech support is basically worthless, and just makes you waste more time
  • It was the most frustrating tech support experience I've ever had
  • I then called tech support and after 2 hours my new router still does not work.
  • Read remaining 72 reviews for tech support

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Reviews around coverage (4.07 of 5)

  • At the end of the day all I've got a $200 single band 5g N router and a headache.
  • It has external antenna which gives out great coverage.
  • Speed is excellent and wifi works well in the townhouse, upstairs coverage had been a problem with my previous router
  • As a router, this device is exceptional, with great coverage, fast speeds and easy-to-use smart apps.
  • The wireless coverage and speed is great and everyone is happy
  • Read remaining 56 reviews for coverage

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Reviews around speed (4.03 of 5)

  • Wireless speeds are very fast and the strength of the signal was much better then the older router
  • Blistering fast speeds - as fast as my cable can provide.
  • We have no problems connecting all our electronic devices and all have fast speed
  • The speed is great and I have had no problems with the new router as of this date
  • speeds are good near the router but when you go upstairs about 40-50 away, it declines and in some rooms upstairs the 5 Ghz wont show up at all on certain devices.
  • Read remaining 113 reviews for speed

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Reviews around range (3.95 of 5)

  • The range is much better than my old Linksys wireless-n router
  • The router works great, has a good range and is easy to set up
  • But the range and performance was horrible, extremely disappointing.
  • Works great and has much better range than my old router.
  • The router has great range (to the end of my block) and is easy to setup for all your devices.
  • Read remaining 134 reviews for range

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Reviews around wifi (3.95 of 5)

  • I love everything about it especially the smart wifi cloud and apps for it
  • Now I have to reboot the router, works for awhile and then its managing site (smart wifi) keeps erring ("you are not connected to the router
  • The Cloud Connect feature (now called Smart Wifi) is awful
  • Linksys Smart Wifi is a disaster, and I had to perform a factory reset on the modem in order to log in
  • I used the Smart WiFi cloud feature, as it was my first "advanced" router since I was forced to use my mother's Belkin N300 for many years before I moved out for college
  • Read remaining 56 reviews for wifi

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Reviews around product (3.77 of 5)

  • you just have to pay even more for a bad product and service
  • I highly recommend this product for its excellent quality.
  • Serious and responsible company very good product, I recommend
  • Linksys EA4500 is a great product and is easy to configure.
  • This is a very poor product and I would steer well clear of it.
  • Read remaining 150 reviews for product

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Reviews around performance (3.70 of 5)

  • I returned this router due it's absolute HORRIBLE 5GHz wireless performance.
  • A model upgrade will not just improve your router but also the total performance and effectiveness of your network.2
  • Frustrated with this poor range and performance, I switched to the Netgear WNDR4500, and
  • On my laptop, the performance on 2.4 was SLOWER than with the
  • Older Pre-N routers have a much better performance and range
  • Read remaining 65 reviews for performance

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Reviews around feature (3.69 of 5)

  • they have a mobile app that let's you access your settings easily, as well as a nice guest account feature with a separate changeable password.it's great!
  • , Amazon sold me a 2 year old router that doesn't support this feature, which had been repackaged into a box that says it does
  • This was not a setback, but it was a nice feature of the Netgear
  • Do not recommend enabling prioritization feature -- it can be a bottleneck for all of your traffic.
  • It wasted so much of my time with dropping connections and stupid smart wifi feature
  • Read remaining 77 reviews for feature

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Reviews around work (3.67 of 5)

  • This one works great, most of the devices are wireless and you have complete control and very few problems.
  • I miss the ability to connect external antennas, and some of the advanced configuration features of the Asus, but unlike the Asus, this one works reliably.
  • The router works great, has a good range and is easy to set up
  • This becomes ineffective when working with kids because there are billions of inappropriate sites and you simply can not add them into blocked list one by one.3
  • this product is very well, i have it installed in my house and it is working excellent
  • Read remaining 53 reviews for work

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Reviews around signal (3.40 of 5)

  • This router, however, projects a strong, fast signal everywhere in my house (3 stories with a basement).
  • This router is faster and offers a much stronger signal.
  • This router gives a good strong signal throughout my house
  • It loses signal when it rain also, even when it's hardwired
  • Signal still weak - as noted by others, NetGear router, tho older, smashed this re: range / signal strength
  • Read remaining 128 reviews for signal

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Reviews around connection (2.52 of 5)

  • Easy to set up.....great for in house wireless network as well as general network connection
  • They sent me a new router that arrived with a new set of problems (refused network connections and failed to provide a secure guest connection)
  • Shortly after that the wireless would lose connection to the modem
  • works great no problems have three laptops and PS3 connected wireless have great internet connection and they down load faster.
  • No matter if you have cable connected the router to your computer, if you don't have a wireless connection available, you have to buy a wireless network adapter to configure it
  • Read remaining 89 reviews for connection

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Reviews around firmware (2.48 of 5)

  • After I downgraded the firmware I am still having problems.
  • I was then provided this link by Cisco ([...]) which has directions and links to what they call the "Classic" firmware.
  • Moreover, the instructions to downgrade to the regular "classic" firmware are complicated and not subject to technical support.
  • They reinstalled firmware and the Router worked for five minutes then failed again
  • I don't like how Cisco's classic firmware is over a year old, but I feel that I have no choice because Smart Wi-Fi IMHO is not ready to be used because other users like myself have the same problem.
  • Read remaining 64 reviews for firmware

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Reviews around connectivity (2.35 of 5)

  • They said the Range Extender was most compatible with the EA4500.Problems with intermittent connectivity/inability to stream media appeared right away.
  • The router has good range, speed had been as expected, and connectivity of phones and tablets and computers is stable
  • I have to diagoses this wifi connection to improve connectivity
  • ‘new’ EA4500 exhibited the identical symptoms as the previous one (intermittent connectivity/inability to stream media).
  • ‘new’ EA4500 exhibited the identical symptoms as the previous one (intermittent connectivity/inability to stream media).
  • Read remaining 29 reviews for connectivity

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Reviews around customer service (2.30 of 5)

  • To anyone reading my review, please see my update at the bottom of this page as I no longer have confidence in this device, nor can I recommend this product to anyone.**************************************************************************************************************************************************I purchased this router a year ago to replace our aging WRT54g after we moved into our home last year and we needed a router that could adequately handle both our wireless needs for our laptops, Roku boxes, iPhones, iPads, and Kindles, but also handle our MoCa based wired Ethernet network that has one media server, a desktop
  • Well I've had enough, I asked to return the thing to Amazon as it is a defective unit, do not want a replacement as if Cisco has such a lousy customer service experience and lousy phone system then how can one expect their products to be of any better quality
  • Good bye Cisco, another company that used to have good devices and good customer service once upon a time
  • Also since Belkin Bought this company their customer service is awful the upgrade they sent me would not work it bricked the router had to reset and not upgrade.
  • My current ISP provides me with a great 100mb/s up and down
  • Read remaining 23 reviews for customer service

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Reviews around people (2.10 of 5)

  • most people who see my reviews wonder why almost all are 5 star reviews and its because we research the products we buy before
  • I see other people have the exact same issue with this router.
  • Looked up my issue on the support forum and found that three other people posted exactly the same issue, but Cisco did not respond to any of the forum posts.
  • I researched this online and have encountered several threads of frustrated people that have not been able to resolve this same problem with Cisco or elsewhere
  • Fortunately so many people complained they allowed users to revert to the old firmware
  • Read remaining 18 reviews for people

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Reviews around wire (2.00 of 5)

  • Mac Mini wired to it with an Actiontech electrical ethernet plug to connect to the Asus router downstairs and it works flawlessly
  • So my principal machine (an iMac) is is hard-wired to the router.
  • I removed my old hard wired router and followed the instructions for the new 4500
  • Ended up buying different wifi device and now using the Linksys router hard wired only.
  • 9205-n (the real-tek included with my brand-new Lenovo couldn't pick up the 5GHz signal)Now my wireless is moving as fast as my wired connection and way more reliably
  • Read remaining 22 reviews for wire

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Reviews around reset (1.90 of 5)

  • Now, holding the hard reset button for 5-15 seconds as stated in the manual has no effect
  • Problems started with dropped internet connectivity, requiring resets of the unit every couple weeks (progressing to every couple days)
  • Linksys product support insisted I go though a complicated reset procedure, after which it worked for an additional 12 hours and then failed completely.
  • I've found many forums with the same issue, and the only answer is "hard reset"
  • I've tried holding the reset button for 10 seconds, doing a hard reset (30/30/30), and it won't work
  • Read remaining 19 reviews for reset

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Reviews around hour (1.69 of 5)

  • I wasted many hours alone and with Linksys support trying to fix a number of issues
  • Every couple hours this router is losing connection and reseting and not gaining any internet access at all
  • $300 in, and hours wasted time, dropped connection trying to do work from home
  • I wasted two hours with an incompetent, chat person who finally gave me a phone number to call where I reached someone who was great.
  • Tech Guy: do you think it's going to be better one hour pressing the reset button[2013-
  • Read remaining 12 reviews for hour

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Reviews around fix (1.69 of 5)

  • Even if Cisco fixes this soon for current owners I cannot see trusting that they would not try and do this again later, probably less noticeably next time
  • my problem wasn’t fixed, but the problem created by customer support was erased
  • To anyone reading my review, please see my update at the bottom of this page as I no longer have confidence in this device, nor can I recommend this product to anyone.**************************************************************************************************************************************************I purchased this router a year ago to replace our aging WRT54g after we moved into our home last year and we needed a router that could adequately handle both our wireless needs for our laptops, Roku boxes, iPhones, iPads, and Kindles, but also handle our MoCa based wired Ethernet network that has one media server, a desktop
  • It was clear the customer support personnel were trying arbitrary fixes.
  • my problem wasn’t fixed, but the problem created by customer support was erased
  • Read remaining 8 reviews for fix

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Reviews around connect cloud (1.54 of 5)

  • Logging into Cisco Connect Cloud is roundabout and clumsy
  • Last, and most important, CISCO CONNECT CLOUD IS AWESOME!
  • Last, and most important, CISCO CONNECT CLOUD IS AWESOME!
  • The new firmware attempts to force online registration for Cisco Connect Cloud while connected to the Internet
  • If you do not agree to sign up terms for Cisco Connect Cloud, the router will be crippled
  • Read remaining 35 reviews for connect cloud

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Reviews around cisco cloud (1.44 of 5)

  • I guess when my current Linksys router dies (pre Cisco Cloud Connect
  • Super easy setup on both the Classic firmware and the Cisco Cloud connect.
  • The new firmware makes it impossible to log in to your router locally, you must have internet access and log into what they call the Cisco Cloud Connect
  • My current ISP provides me with a great 100mb/s up and down
  • To anyone reading my review, please see my update at the bottom of this page as I no longer have confidence in this device, nor can I recommend this product to anyone.**************************************************************************************************************************************************I purchased this router a year ago to replace our aging WRT54g after we moved into our home last year and we needed a router that could adequately handle both our wireless needs for our laptops, Roku boxes, iPhones, iPads, and Kindles, but also handle our MoCa based wired Ethernet network that has one media server, a desktop
  • Read remaining 42 reviews for cisco cloud

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Reviews around drive (1.28 of 5)

  • The USB port for sharing an external hard drive is handy
  • To anyone reading my review, please see my update at the bottom of this page as I no longer have confidence in this device, nor can I recommend this product to anyone.**************************************************************************************************************************************************I purchased this router a year ago to replace our aging WRT54g after we moved into our home last year and we needed a router that could adequately handle both our wireless needs for our laptops, Roku boxes, iPhones, iPads, and Kindles, but also handle our MoCa based wired Ethernet network that has one media server, a desktop
  • I use it for network storage on an external hard drive.
  • I use all 4 of the network ports and have a portable hard drive on the USB
  • I plugged my external hard drive to the USB port of the EA4500 and it was detected automatically
  • Read remaining 74 reviews for drive

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Reviews around phone numb (1.22 of 5)

  • I wasted two hours with an incompetent, chat person who finally gave me a phone number to call where I reached someone who was great.
  • Much better coverage than my Cisco E-4200 I replaced.
  • I finally used Google on my phone to find a phone number and then contacted customer service.
  • but there was no phone number on the box, only a website, a lot good that would do me considering I did not have
  • I told the second person to give me a phone number as the live chat process appeared that it was going to consume most of my day.
  • Read remaining 12 reviews for phone numb

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