Microsoft Band 2 - Small - 2024 report by Whydis

Microsoft Band 2 - Small

Size:Small Microsoft Band helps you live healthier by tracking your heart rate, exercise, calorie burn, and sleep quality, and helps you achieve more with email, text, and calendar alerts at a glance. Advanced sensors track data specific to running...

Reviews by Features

Functionality

(8 reviews)
Function

(9 reviews)
Care

(7 reviews)
App

(4 reviews)
Alarm

(3 reviews)
Customer support

(7 reviews)
Feature

(12 reviews)
Idea

(5 reviews)
Money

(12 reviews)
Device

(16 reviews)
Band

(108 reviews)
Product

(50 reviews)
Time

(13 reviews)
Month

(12 reviews)
Quality

(10 reviews)
Battery

(19 reviews)
Rubber

(8 reviews)
Strap

(10 reviews)
Design flaw

(6 reviews)
Hardware failure

(3 reviews)

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Reviews around functionality (5.00 of 5)

  • The functionality is great, but the product does not last and Microsoft refuses to stand behind this product.
  • I love the functionality but the quality control and material used make it a poor choice
  • so, I loved the idea and the functionality of this product WHEN IT WORKED.
  • I gave it two stars because I like the functionality, but the reliability is horrid.
  • Loved the functionality, integrated well with my Samsung phone.
  • Read remaining 8 reviews for functionality

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Reviews around function (5.00 of 5)

  • I bought this from another site a little over a year ago - the tech is nice and the functions are great
  • Its not the most comfortable of bands, but the functions are impressive
  • Like I said earlier, the function and everything of the band is great and I loved it
  • They broke again (certain functions like sleep tracking just stopped worked, bands ripped, etc.) and we sent back for warranty replacement
  • I really loved it and all the functions and that I could wear it at the gym
  • Read remaining 9 reviews for function

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Reviews around care (5.00 of 5)

  • I've babied each one of these watches trying to take the best care of it and still they break
  • I took perfect care of my band, in fact, it looks like new.
  • I take very good care of my band, it was not a cheap investment.
  • Despite taking very good care of it, one fine day after only a few months of use, it stopped charging
  • Had it 8 months before band split, I took very good care of it.
  • Read remaining 7 reviews for care

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Reviews around app (5.00 of 5)

  • All of these features work pretty well on the watch, however the website you use to update the watch as well as the app you sync to the website could use some serious work
  • Microsoft is discontinuing its phone support and they are not coming up with another version of this watch...are they going to continue supporting the microsoft band app?
  • The app is fantastic and give you all information in a simple format

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Reviews around alarm (5.00 of 5)

  • The morning smart alarm works wonders for not feeling groggy
  • silent alarm works great.
  • silent alarm works great.

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Reviews around customer support (4.16 of 5)

  • They also need to make customer support easier to access
  • Microsoft customer support will tell you (in a blase tone) that Band2 is out of production and they can't replace it even if you pay for it
  • customer support is bad
  • Microsoft is impossible to get a hold of for any kind of customer support
  • Microsoft customer support is willing to send you a replacement under warranty but last time I asked for a full refund since every time I have to send it
  • Read remaining 7 reviews for customer support

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Reviews around feature (4.03 of 5)

  • The Band 2 has a lot of great features and works seamlessly with my Windows Phone and Surface Book
  • I love the features of this band but the wrist strap is a total failure.
  • I love the features of this band and setup was easy and compatible with my android phone.
  • I like the features of my Band, but I wouldn't buy another one
  • This was a lot of money to pay for a watch with so many great features
  • Read remaining 12 reviews for feature

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Reviews around idea (3.86 of 5)

  • this product has really beeen plagued with problems, a great idea poorly executed.
  • I HATE the idea of it being a throwaway item because Microsoft refuses to replace my battery pack.
  • so, I loved the idea and the functionality of this product WHEN IT WORKED.

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Reviews around money (3.61 of 5)

  • Even thern who wastes money ($200+) on something that will not last six months I bought the one year warranty which extended the warranty an extra three months
  • Not worth the money.
  • Flawed but loved!If your band breaks under warranty, MS no refunds the money, they have no stock for replacement, apparently.
  • you make enough money this product should be A1+ in Durability !!!
  • They refused to refund me money and are instead willing to just keep sending me new watches
  • Read remaining 12 reviews for money

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Reviews around device (3.32 of 5)

  • if only this device worked more than 3 months at a time
  • I sent the defective device and it was returned to me 3 weeks after with no repair and nothing to even explained why it was returned unrepaired.
  • This is a very expansive device to only last several weeks
  • I love this device, it does all I ask of it - except stay on the wrist
  • After a year and a 1/2 this device died and Microsoft no more produce this or service this product,
  • Read remaining 16 reviews for device

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Reviews around band (2.37 of 5)

  • I like the Microsoft Band, the stuff it does and how it does it
  • I have 2 Microsoft Band 2 and they both failed before the 1 year service that you get with them
  • I loved the band for the for the months that it worked.
  • and I loved my Microsoft Band 2 for the first several weeks until it started falling apart
  • I loved the MS Band 2, and frankly, it has better features than Fitbit
  • Read remaining 108 reviews for band

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Reviews around product (2.25 of 5)

  • To sum up, don't buy a Microsoft band unless you seek disappointment, because this product is disappointing in many ways.
  • I am amazed that Microsoft didn't create a more reliable product
  • I would say that is 5 times better than the old band which was also a decent product
  • But ultimately, I would not recommend this product, which is unfortunate because I absolutely loved it otherwise.
  • We both really liked the product when it worked, but in the end, hardware and software failures prevailed
  • Read remaining 50 reviews for product

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Reviews around time (1.95 of 5)

  • Both times, the hardware exhibited the same problem(s) which suggests there is an issue with the hardware itself
  • And the last time was because the band was falling apart
  • I attempted to return it through the band's software, like I did the previous times, but the software's return system was down.
  • The rubber snap has split once, two other times were electriconic fails
  • Two times the screen went out and two times the band broke.
  • Read remaining 13 reviews for time

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Reviews around month (1.95 of 5)

  • The last time they offered a full refund which I will take when I bring this one back as it just split again - 3 months from the date I first used it
  • Had it 8 months before band split, I took very good care of it.
  • In summary, those two Microsoft Band 2 have been a colossal waste of money and none worked longer than 11 months
  • if only this device worked more than 3 months at a time
  • Then a few months into my second band it suddenly went dead
  • Read remaining 12 reviews for month

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Reviews around quality (1.85 of 5)

  • So - great tech, but the quality and durability is shocking - basically, the lifespan is 3mo of daily use
  • What could not were the massive stability issues and shoddy quality of assembly
  • So that tells me that these do not have good build quality
  • It really is unfortunate, but the build quality is the worst I've seen on a watch.
  • What could not were the massive stability issues and shoddy quality of assembly
  • Read remaining 10 reviews for quality

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Reviews around battery (1.73 of 5)

  • My son's was returned approximately 2 weeks after purchase for a defective battery that would no longer hold a charge.
  • After 3 months of use the battery died and Microsoft discontinued this product at the same time
  • Was great while it lasted, very accurate heart rate monitor and intuitive interface but battery died in under one year of use.
  • Microsoft replaced my band2 with one with a defective battery
  • With all the apps I use on it, it seems to last about a day and a half battery-wise which really isn't a big deal
  • Read remaining 19 reviews for battery

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Reviews around rubber (1.33 of 5)

  • Negative: The band is made of a vulnerable rubber material
  • The rubber will crack and you will have wasted almost $200.00.
  • The Band 1 also does not have a replaceable band however, but the rubber is much more durable.
  • Rubber made band cracked, called to inquire about repairs, Microsoft advised this service not available
  • The rubber on this band begins to crack after a few months
  • Read remaining 8 reviews for rubber

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Reviews around strap (1.00 of 5)

  • Now the strap is again splitting and coming apart again on the band that was replaced
  • but they completely messed up the strap and the battery part.
  • the strap broke for the second time and MS has refused to repair.
  • After just 13 months, obviously lasted more than some, the strap cracked and broke in two
  • I woke up and my band was cracked near the watch face, rendering the strap almost useless and only a matter of time before it is completely fractured.
  • Read remaining 10 reviews for strap

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Reviews around design flaw (1.00 of 5)

  • That is an unacceptable design flaw without a stronger material for the strap
  • Had two of these in slightly over 2 years - wristband broke on the first one and now the second one did the same - this is a design flaw but MICROSOFT only solution was to go out and buy a new one.
  • No additional help there though, despite of the obvious design flaw
  • I purchased this through Amazon and received it within the delivery period however this product suffers from design flaws
  • Read remaining 6 reviews for design flaw

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Reviews around hardware failure (1.00 of 5)

  • I was told it was an hardware failure!
  • they send it back to me saying im out of warranty and the damage doesnt seem to be hardware failure and were not covered by the warranty ???
  • Customer services tells me the symptoms indicate hardware failure.

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More about Microsoft Band 2 - Small

  • Size:Small Microsoft Band helps you live healthier by tracking your heart rate, exercise, calorie burn, and sleep quality, and helps you achieve more with email, text, and calendar alerts at a glance
  • Advanced sensors track data specific to running, biking, and golfing
  • Technology from Microsoft Health gives you actionable insights based on your data
  • Works with Windows Phone, Android, and iPhone.*