Easy to install no tech support needed.

Their tech support is very slow to respond to inquiries

Couldn't comment on tech support as I have not needed it

Spent more time on the phone reading the MAC address to my ISP tech support than I did hooking everything up

Gave tech support 3/5

I spoke with Optimum tech support and they recommended I use the Arris SB6183 as the Arris will work on their system.

I purchased this modem after returning a Netgear modem that was defective and would not lock onto an uplink channel during configuration, including with the assistance of Comcast's tech support sending the proper signals to the devise.

I’ve not pursued tech support yet but, ever since I replaced our Comcast modem to save on monthly rental fees, our WiFi signal has been intermittent and high maintenance

No issues and no need to call tech support

Suddenlink, customers, will need to call tech support to install, about 10

The Motorola was recommended by tech support from my cable company.

Didn’t need tech support.

Hence the 5 stars for tech support.

If you have spectrum, you will have to call tech support to activate this for you

Their tech support is very slow to respond to inquiries

Easy installation with call to Comcast tech support

The modem I was renting from them (a Hitron coda-4582) suffered a DNS attack and thanks to poor tech support and not being able to access the control panel for said modem as it goes against their policy, I was stuck with no other option but to buy my own

I didn't rate Tech Support because I have not had to contact them, the modem just works and works very well.

wanted to use with the switch but was hard to configure and even tech support had an issue with it working they got it to

Make sure you coordinate with their tech support shortly after setting up your modem.

I have Comcast cable and the online activation did not work for me, which meant I had to place a call to Comcast tech support

wanted to use with the switch but was hard to configure and even tech support had an issue with it working they got it to

Also, tech support was great on the times I contacted support and they addressed my concerns adequately

The modem was causing my internet signal to dip in and out after I had the tech support come out from optimum three times and charge me with a tech visit of $80 to tell me that and thought it was a weak signal issue

Suddenlink tech support then finally escalated to next level support tier

Can technically support 1GB/s, but rated for up to their 600Mbps plan

Cable providers want you to rent theirs, a lame-o cheap model at a premium monthly charge, AND....they want to send that $100 technician out...try everything you