The coffee basket is difficult to remove once is remed is hard to put it back on, it has two small hooks on the basket that will break soon.

the swing-out coffee basket is a pain to use

The coffee basket was difficult to close.

The coffee basket is horrible.

Coffee basket is more difficult to remove to empty grounds and even more difficult to put back in.

The swing out coffee basket is a real pain

Removable coffee basket very difficult to separate from overall unit to clean and load--faulty design!

The coffee basket is difficult to remove and reinsert.

But the coffee basket is NOT easy to remove to dump out the grinds

The coffee basket is a nuisance to re- install after emptying.

However... cleaning and setting is not as good as on my previous models

It is also safe as it will cut itself off after 2 hours of being left on so if you leave the house and forget to cut it off not to worry as will it cut itself off for you

Works as it should.