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There is apparently a design flaw in the valve for the "pause 'n serve" feature, which doesn't always open the valve when the carafe is in place.
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does not fix design flaw but cuts down on mess.3.
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pot has same design flaw and does make a mess if you try to poor too fast and when pot full
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but Amazon obviously does not want it in the review; however, you can certainly research on your own.6/2/13 - still works great but will only upgrade one star to a four stars because carafe has definite design flaw and dribbles no matter how slow you pour
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try lifting plastic top away from glass when you poor as