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The user error is overloading the loader if you like strong coffee..
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I read a good number of the reviews on this machine and purchased it anyway, thinking that surely I would not have the overflowing problem so many mention, especially since those issues were probably due to 'user error'.
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The last issue which is more user error is that you can't easily tell if there is coffee in the pot
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pray to the dreaded 'user error.'
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the leaking issue is both “user error” and Design Flaw
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It seems to be user error
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I cleaned the coffee maker thoroughly and chalked it up to user error
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I read some of the complaints as well as the many positives before buying and I can say that the complaints are largely 1) user error or 2) impatience
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As far as complaints about overflowing and spilling coffee all over the counter, this is primarily user error.
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The user error is overloading the loader if you like strong coffee..
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Also, it is user error when it floods
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I read a lot of the reviews and they are indeed mostly user error
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Most of the potential cons are either user error or unrealistic expectations
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I chose to get this coffee maker because, after reading the reviews, it appeared that the negative reviews were likely a consequence of user error