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Called Netgear (second time), spent an hour, nothing, so I gave them my phone number and they said a "Senior Technician" would call me that night
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I made a case for support with Netgear, and was given a support number and a phone number to call.
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Includes my providers phone number for easy activation
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After searching the Netgear site for 20 min to find a phone number to call support (sounds crazy but true
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Finally called them, but instead of connecting to a tech, they want your phone number, email address, they want to create your account with their company.
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Xfinity only prompted for phone number (with a code sent to my cell to confirm) or username/password.
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I made a case for support with Netgear, and was given a support number and a phone number to call.
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If you can ever find the phone number to call, (try that without internet!